Senior HR Learning Services Specialist with German

Boehringer Ingelheim GmbH; Wrocław; Vor Ort; PLN 60.000 - 90.000; Vollzeit

Zusammenfassung

Boehringer Ingelheim GmbH is seeking a Senior HR Learning Services Specialist with German to lead end-to-end Learning Services activities in a dynamic environment. You will collaborate with diverse stakeholders to standardize processes, manage complex programs and drive continuous improvement in training and learning systems.

You will serve as a trusted contact across the organization, ensuring compliance and high-quality employee experiences while leveraging SAP/SuccessFactors and other LMS

Qualifikationen

• German at minimum C1 level and English at minimum B2 level, with confident written and verbal communication in both languages.
• Minimum 4 years of relevant professional experience in Learning Operations, HR Services or a comparable operational environment.
• Bachelor’s degree, preferably in Human Resources, Business Administration or a related field.
• Strong experience in process standardization, stabilization and continuous improvement, ideally in a shared-services context.
• Experience in project work or project management, including ownership of complex programs or improvement initiatives.
• Ability to understand complex facts and processes, connect dependencies and translate them into structured actions.
• Proven stakeholder-management and influencing skills, including challenging constructively and aligning partners.
• Independent, reliable and service-oriented working style with strong prioritization and compliance.

Aufgaben

• Own end-to-end Learning Services activities across training management, vendor-related processes, promotions and program rollouts.
• Standardize and stabilize processes after transition, identify gaps, clarify responsibilities and translate local requirements into scalable processes.
• Lead continuous improvement initiatives using data and stakeholder feedback to improve efficiency, quality and customer experience.
• Serve as a key point of contact for complex cases, guiding employees, managers and partners across hierarchy levels.
• Build strong relationships with local CoE, PPM and other stakeholders, managing difficult conversations and competing priorities.
• Ensure compliance with legal, regulatory and operational requirements, internal guidelines, SOPs and deadlines.
• Prioritize work independently, anticipate risks and escalate when decisions or resources are needed.
• Share expertise within the team and support colleagues in complex topics to foster accountability and learning.

Kenntnisse

German language

English language

Learning Operations

Stakeholder management

Process standardization

Continuous improvement

Project management

Problem solving

Ausbildung

Bachelor's degree in HR or Business Administration

Tools

SAP HR

SAP SuccessFactors

ServiceNow

Learning Management Systems (LOS)

Degreed

WeBuy

invoice-tracking tools

Jobbeschreibung

Senior HR Learning Services Specialist with German

The position

Are you looking for an opportunity to leverage your Learning Operations expertise while delivering an outstanding customer experience and driving meaningful process improvements? If you thrive in a digital environment, enjoy collaborating with diverse stakeholders, and are passionate about continuous improvement, HR Learning Services could be the perfect place for you.

Tasks & responsibilities

Senior HR Learning Services Specialist with German, you will be responsible for:

• ownership and independently executing complex end-to-end Learning Services activities across training management, vendor-related processes,promotionsand program rollouts.
• Standardizing and stabilizing processes after transition,identifyinggaps, clarifyingresponsibilitiesand converting local requirements into consistent, scalable ways of working.
• Leading continuous improvement initiatives using structured process optimization methods,dataand stakeholder feedback to improve efficiency,qualityand customer experience.
• Serving as a key point of contact for complex cases, providing clear guidance to employees, managers and internal partners across different hierarchy levels.
• Building an effective working relationship with the local CoE, PPM and other stakeholders, confidently managing difficult conversations, conflictingprioritiesand unclear requirements.
• Ensuring compliance with legal,regulatoryand operational requirements, internal guidelines, SOPs,deadlinesand quality standards.
• Prioritizing work independently,anticipatingrisks and escalating constructively when decisions, resources or stakeholder alignment arerequired.
• Sharingexpertisewithin the team, supporting colleagues in complextopicsand contribute to a culture of accountability,learningand continuous improvement.

About our future employee

You should speak German at minimum C1 level and English at minimum B2 level, with confident written and verbal communication in both languages. You should have minimum 4 years of relevant professional experience in Learning Operations, HR Services or a comparable operational environment.

Additionally, we are looking for:

• Bachelor’s degree, preferably in Human Resources, BusinessAdministrationor a related field.
• Strong experience in process standardization,stabilizationand continuous improvement, ideally in ashared-services.
• Experience in project work or project management, including ownership of complex programs,workstreamsor improvement initiatives.
• Ability to understand complex facts and processes, connectdependenciesand translate them into structured, solution-oriented actions.
• Proven stakeholder-management and influencing skills, including the confidence to challenge constructively, manage resistance andestablishclear agreements with demanding partners.
• Independent,reliableand service-oriented working style, with strong prioritization, accountability, resultorientationand attention to compliance.
• Empathy, team spirit, interculturalawarenessand networked thinking, combined with a strong customer focus.
• Practical experience with HR and learning systems. Knowledge of SAP HR, SAP SuccessFactors, ServiceNow, Learning Management Systems (LOS), Degreed, WeBuy, invoice-tracking tools is an advantage.