Senior Finance Operations Specialist

Dla-Piper; Warszawa; On-site; PLN 90,000 - 130,000; Full time

Job summary

DLA Piper in Warsaw is seeking a Master Data Analyst to support the Finance GSC team across multiple units and locations, ensuring data quality and timely processing.

You will lead supplier creation and updates, verify bank details with suppliers, maintain master data processes, and drive continuous improvements while adhering to policy and audit standards.

Join a global firm that values inclusion and professional growth.

Qualifications

• Very good English skills required, other languages will be an asset.
• At least 3 years of experience in finance, preferable in the billing area in the shared service or BPO environment.
• University degree (preferable in accounting) or students/graduates able to work full time.
• Ability to interact appropriately and effectively with customers.
• Ability to work in international diversified professional environment.
• Thorough understanding of finance processes and respective control framework.
• Problem solving, priority setting, planning, delegation, directing others, managing and evaluating work capabilities.

Responsibilities

• Maintain strong knowledge of Master Data processes, regularly updating expertise using the latest manuals and acting as a subject-matter resource for the team
• Lead and support the full process of supplier creation and updates
• Ensure the accurate creation and maintenance of supplier profiles
• Contact suppliers via email and phone to verify bank details and resolve complex issues
• Update financial system data in alignment with company policies, ensuring high data quality
• Perform all activities within agreed timelines and proactively mitigate risks of delays
• Create, update, and maintain comprehensive process documentation
• Drive continuous improvement initiatives and support implementation across the Master Data area
• Handle complex customer requests and queries, providing advanced issue resolution
• Communicate professionally with internal and external customers, acting as an escalation point
• Ensure full compliance with company standards, guidelines, and audit requirements
• Support the Team Leader with daily operational and strategic tasks
• Mentor and support Junior and Mid-level Analysts in their development
• Prepare monthly reports for Referrals Origination and Data Management scopes
• Process complex ad-hoc requests related to the Master Data area
• Take ownership of implementing new processes within the Master Data scope and contribute to broader operational improvements

Skills

English proficiency

Customer interaction

Data accuracy

Process documentation

Education

Accounting degree preferred

Job description

Master Data team in GSC is supporting multiple business units and locations, working with all finance GSC Teams, responsible for meeting Service Level Agreements and Customer expectations, improving operational effectiveness and efficiency of the team’s performance, resolving problems and developing the team.

Main duties and responsibilities

• Maintain strong knowledge of Master Data processes, regularly updating expertise using the latest manuals and acting as a subject-matter resource for the team
• Lead and support the full process of supplier creation and updates
• Ensure the accurate creation and maintenance of supplier profiles
• Contact suppliers via email and phone to verify bank details and resolve complex issues
• Update financial system data in alignment with company policies, ensuring high data quality
• Perform all activities within agreed timelines and proactively mitigate risks of delays
• Create, update, and maintain comprehensive process documentation
• Drive continuous improvement initiatives and support implementation across the Master Data area
• Handle complex customer requests and queries, providing advanced issue resolution
• Communicate professionally with internal and external customers, acting as an escalation point
• Ensure full compliance with company standards, guidelines, and audit requirements
• Support the Team Leader with daily operational and strategic tasks
• Mentor and support Junior and Mid-level Analysts in their development
• Prepare monthly reports for Referrals Origination and Data Management scopes
• Process complex ad-hoc requests related to the Master Data area
• Take ownership of implementing new processes within the Master Data scope and contribute to broader operational improvements

About you

• Very good English skills required, other languages will be an asset
• At least 3 years of experience in finance, preferable in the billing area in the shared service or BPO environment
• University degree (preferable in accounting) or students/graduates able to work full time
• Ability to interact appropriately and effectively with customers (customer focus, expectations management skills)
• Ability to work in international diversified professional environment. Willingness to learn new systems and tools supporting the daily work
• Thorough understanding of finance processes and respective control framework
• Problem solving, priority setting, planning, delegation, directing others, managing and evaluating work capabilities

About us

We're a global law firm helping our clients achieve their goals wherever they do business. Our pursuit of innovation has transformed our delivery of legal services. With offices in the Americas, Europe, the Middle East, Africa and Asia Pacific, we deliver exceptional outcomes on cross-border projects, critical transactions and high-stakes disputes.

At DLA Piper, we understand that inclusion is not a one-size-fits-all concept. We embrace and celebrate the range of perspectives, backgrounds and experiences that each individual brings to our firm. By fostering a culture that welcomes and appreciates all aspects of our individuality, we ensure that everyone has the opportunity to succeed.

Our commitment to inclusion and positive social impact enables us to provide exceptional service to our clients and communities, while nurturing a unique and inclusive culture for all our people. We welcome the unique contribution that you will bring to our firm and actively encourage applications from all talented people – however your talent is packaged, whatever your background or circumstance and regardless of how you identify.

We are committed to being accessible and accommodating any reasonable adjustments needed throughout the recruitment process to ensure an inclusive experience for all. If you need any support or adjustments, please let us know.

Where local legislation permits, we will conduct relevant pre-engagement screening checks prior to your first day.

At DLA Piper, we aim to make meaningful progress and build an inclusive culture where anyone affected by disability, neurodiversity or a long-term health condition has an equitable and accessible chance of success. If you think you may need adjustments or additional support to enable you to participate in our recruitment process, please contact our Recruitment team and we will be happy to support you.

Agile Working

We recognise that people have responsibilities and interests outside of their career and that as a business, we all benefit from working flexibly. That’s why we are open to discussing with candidates the different ways in which we are able to support requests for agile working arrangements.

Pre-Engagement Screening

In the event that we make an offer to you, and where local legislation permits, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability, and references from previous employers.

Our hiring approach

Our hiring approach enables us to learn about the professional and person you are, and gives you the opportunity to learn about us. Your recruitment experience can differ depending on the type of role you are interviewing for. You will always meet your direct Line Manager for your role, as well as peers and close collaborators for the position. For some of our roles we may also use assessment tools, practical exercises, and panel presentations. Your Recruitment Business Partner will inform you of the recruitment process at the start of any recruitment process, but please let us know if you have any questions prior to making an application.

We’re redefining what an international law firm can be. With a unique global network and an unparalleled range of expertise, this is where you’ll work on the cases that shape the world and will define your career.

Staying in touch with like-minded people is important to us.Our Talent Community provides unique access to our firm so you can discover why we are a different kind of law firm.

We pride ourselves on the extraordinary impact we make beyond the borders of traditional law. That’s only possible because of the skills our business professionals bring and the environment we create to let them thrive. See where your skills could take you.