HRIS Manager | f/m/d

ERGO; Województwo mazowieckie; Hybrid; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Medical package

Sports card

Dog-friendly office (Warsaw)

Job summary

ERGO Technology & Services S.A. (ET&S) is seeking an HRIS Manager to oversee configuration, maintenance and continuous improvement of the HR Information System.

You will ensure data integrity and alignment with HR, payroll, and administration processes while serving as the bridge between HR, IT, and stakeholders. You will lead day-to-day HRIS activities, maintain configurations, analyze HR data, and drive enhancements to improve efficiency and user experience.

Qualifications

• 5–8+ years of professional HRIS experience
• Experience implementing SAP SuccessFactors
• Solid knowledge of HR processes: payroll, personnel administration, data management

Responsibilities

• Manage day-to-day HRIS operations and system configuration
• Ensure data accuracy, security, confidentiality and access management
• Maintain configurations and business process definitions aligned with requirements
• Analyze HR data and provide reports to support HR, payroll and admin decisions
• Identify process improvements and system enhancements for data quality
• Collaborate with HR, IT, Product Owners and stakeholders on new features
• Prepare and maintain documentation of system specs and processes
• Coordinate testing for new features and changes to ensure quality
• Provide training and ongoing support to HRIS users
• Monitor market developments for HR tech and user experience improvements

Skills

Fluent English

Analytical skills

Structured approach

Education

University degree in HR, Business Admin, IS

Tools

SAP SuccessFactors

Job description

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

About the role

The HRIS Manager is responsible for the effective configuration, maintenance and continuous improvement of the HR Information System within the assigned scope. The role ensures reliable system operations, data integrity and alignment with HR, payroll and administration processes. The position acts as a key link between HR, IT, Product Owners and end users to deliver efficient system solutions and high-quality user support.

How you will get the job done

• managing day-to-day HRIS operations and system configuration within the assigned functional scope
• ensuring data accuracy, system security, confidentiality and appropriate user access management
• maintaining and updating system configurations, business process definitions and functional settings in line with business requirements and internal standards
• analyzing HR data and providing reports, metrics and insights to support decision-making in HR, payroll and administration
• identifying opportunities for process improvement and recommending system enhancements to increase efficiency and data quality
• cooperating with HR, IT, Product Owners and other stakeholders in the implementation of new functionalities, updates and system improvements
• preparing and maintaining documentation of system specifications, processes and procedures
• coordinating and supporting testing activities for new features, changes and updates to ensure quality and business readiness
• providing training and ongoing support to HRIS users to ensure effective and consistent use of the system
• monitoring market and system developments to identify opportunities for further optimization of HR technology and user experience

Skills and experience you will need

• fluent written and spoken English
• university degree in Human Resources, Business Administration, Information Systems or a related field
• 5–8+ years of professional experience in HRIS support, system administration or a comparable HR operations role
• experience of implementing/working with SAP Success Factors
• solid knowledge of HR processes, especially payroll, personnel administration and employee data management
• experience in HR system configuration, user support, testing and process documentation
• strong analytical skills and the ability to translate business requirements into system solutions
• high attention to detail, accuracy and a structured approach to problem-solving

What we offer

Let’s be healthy

Medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Let’s be balanced

Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Let’s be smart

We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let’s be responsible

Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let’s be fun

Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!

Let’s be diverse

Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!