Senior Consultant (Transformation, Order Management, Fulfillment, Logistics)

Capgemini; Kraków; On-site; PLN 260,000 - 420,000; Full time

Benefits offered by this job

Yearly bonus

Private medical care

Life insurance

NAIS benefits platform

Training tracks on NEXT platform

Hybrid working model

Home office package

Job summary

Capgemini Kraków is seeking a Transformation Senior Consultant to lead end-to-end supply chain transformation programs, leveraging AI-powered solutions to optimize Order-to-Deliver processes. You will design future-state operating models and drive adoption of innovative solutions to deliver measurable improvements in performance and customer experience.

You will guide AI integration with ERP and SCM platforms, support business development, and collaborate across Capgemini practices to deliver

Qualifications

• 10+ years of relevant professional experience, including at least 5 years leading transformation programs.
• Deep understanding of end-to-end Order-to-Deliver processes (order management, logistics, global trade management, customer service).
• Business strategic thinking combined with understanding of AI technologies (e.g., machine learning, GenAI, Agentic AI) and their business applications.
• Ability to structure and solve complex problems and communicate effectively with senior stakeholders.
• Experience working with stakeholders at the managerial level, managing diverse interests and expectations.
• Excellent interpersonal, communication, and presentation skills.
• Good command of the English language in both spoken and written form.
• Flexibility to travel for client engagements as needed.

Responsibilities

• Lead supply chain transformation projects, including AI strategy development, roadmap design, value creation initiatives, operating model design, and commercial and technology assessments.
• Design end-to-end agent-based supply chain architectures spanning Logistics, Order Management, global trade management, customer service.
• Define interaction models between AI agents, human decision-makers and enterprise systems.
• Integrate AI capabilities with ERP and supply chain platforms (SAP S/4HANA, OMS, TMS etc.).
• Establish scalable data, model and governance frameworks to support AI solution development and deployment.
• Supporting business development, including leading preparation of pitches and presentations, working closely with internal/external stakeholders, clients across the organization.
• Collaborating across Capgemini practices and geographies to deliver integrated, cross-functional solutions.

Skills

AI strategy

Stakeholder communication

Leadership

Transformational programs

Problem solving

Tools

SAP S/4HANA

OMS

TMS

ERP integration

GenAI

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your role

As a Transformation Senior Consultant, you will lead end‑to‑end supply chain transformation programs, from strategy and roadmap development through implementation and value realization. You will help clients leverage AI‑powered solutions to optimize Order‑to‑Deliver processes across Order Management, Logistics, Global Trade Management, and Customer Service. Working at the intersection of business and technology, you will design future‑state operating models and drive adoption of innovative solutions. You will assess business and technology opportunities, build transformation roadmaps, and support execution. The objective is to deliver measurable improvements in operational performance, productivity, and customer experience.

Your tasks

• Leading supply chain transformation projects, including (but not limited to) AI strategy development, roadmap design, value creation initiatives, operating model design, and commercial and technology assessments.
• Design end‑to‑end agent‑based supply chain architectures spanning Logistics, Order Management, global trade management, customer service.
• Define interaction models between AI agents, human decision‑makers and enterprise systems.
• Integrate AI capabilities with ERP and supply chain platforms (SAP S/4HANA, OMS, TMS etc.).
• Establish scalable data, model and governance frameworks to support AI solution development and deployment.
• Supporting business development, including leading preparation of pitches and presentations, working closely with internal/external stakeholders, clients across the organization.
• Collaborating across Capgemini practices and geographies to deliver integrated, cross‑functional solutions.

Your profile

• Minimum 10 years of relevant professional experience, including at least 5 years leading and delivering transformation programs.
• Deep understanding of end‑to‑end Order‑to‑Deliver processes (order management, logistics, global trade management, customer service).
• Business strategic thinking combined with understanding of AI technologies (e.g., machine learning, GenAI, Agentic AI) and their business applications.
• Ability to structure and solve complex problems and communicate effectively with senior stakeholders.
• Experience working with stakeholders at the managerial level, managing diverse interests and expectations.
• Excellent interpersonal, communication, and presentation skills.
• Good command of the English language in both spoken and written form.
• Flexibility to travel for client engagements as needed.

What You'll Love About Working Here

• Practical benefits: yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
• Cutting‑Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies.
• Enjoy hybrid working model that fits your life – after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.