Order Management (Fulfillment) Transformation Manager

Capgemini; Kraków; On-site; PLN 100,000 - 130,000; Full time

Benefits offered by this job

Medical care with Medicover

Private life insurance

Access to training and certifications

Home office package

Job summary

Capgemini in Kraków is searching for a skilled Manager to lead their Intelligent Supply Chain Operations Fulfilment. This pivotal role involves driving significant business transformations and collaborating with senior stakeholders to deliver strategic end-to-end solutions.

The ideal candidate will possess strong supply chain expertise, proven leadership skills, and a deep understanding of SAP landscapes. In addition, Capgemini offers a hybrid working model and comprehensive well-being support.

Qualifications

• 5–10+ years of experience in supply chain fulfilment within consulting or industry.
• Proven leadership in complex transformation programs.
• Deep understanding of SAP supply chain landscape.

Responsibilities

• Lead complex, large-scale supply chain fulfilment transformations.
• Drive digital transformation agenda leveraging automation and AI.
• Own full lifecycle of system implementations at scale.

Skills

Supply chain fulfilment expertise

Leadership and coaching

Stakeholder management

Analytical thinking

Fluent English (C1+)

Tools

SAP (SD, MM, TM, WM)

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your role

We are seeking a talented and experienced Manager to join our Intelligent Supply Chain Operations Fulfilment capability. This role is crucial for the strategic development and leadership of our Projects & Consulting unit, aimed at achieving significant business outcomes for both existing and new clients.

Your tasks

• Lead complex, large-scale supply chain fulfilment transformations across industries
• Shape and deliver strategic end‑to‑end fulfilment solutions in collaboration with senior stakeholders
• Own full lifecycle of system implementations (OMS, logistics platforms) at scale
• Drive digital transformation agenda (automation, advanced analytics, AI-driven solutions)
• Provide strong leadership, coaching and performance management for project teams
• Take full accountability for project outcomes, value realization and client satisfaction
• Translate data insights into actionable, high-impact business recommendations
• Act as a trusted advisor to senior client stakeholders (C-level exposure)
• Lead executive-level presentations, workshops and decision‑making forums
• Build and expand long‑term client relationships, driving growth and new opportunities
• Play an active role in business development (pursuits, proposals, deal shaping)
• Contribute to development of cutting‑edge supply chain offerings and thought leadership

Your profile

• 5–10+ years of experience in supply chain fulfilment within consulting or industry
• Proven leadership in complex transformation programs and platform implementations
• Strong expertise in operating model design, process transformation and large-scale change
• Deep understanding of SAP supply chain landscape (SD, MM, TM, WM)
• Demonstrated success in driving automation and digital transformation initiatives
• Strong commercial acumen and ability to identify growth opportunities
• Exceptional stakeholder management with exposure to senior/executive levels
• Advanced analytical thinking with a strategic, problem‑solving mindset
• Fluent English (C1+)
• Experience in global, matrix organizations (BPO/SSC environment is a strong asset)

What You'll Love About Working Here

• Well‑being culture: medical care with Medicover, private life insurance, and Sports card. We also provide the Capgemini Helpline offering therapeutic support if needed and the educational podcast “Let’s talk about wellbeing” which can be listened to on Spotify.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
• Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
• Enjoy hybrid working model that fits your life – after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to a home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.