Senior Business Analyst (SaaS, AI)

KYP.ai; Polska; Remote; PLN 180,000 - 280,000; Full time

Benefits offered by this job

Fully remote option

Premium medical package

Offices in Tychy and Berlin

Job summary

KYP.ai is seeking a Product Analyst/Manager who will sit at the intersection of product strategy, technical understanding, and customer value. You will translate business needs into concrete features, write epics and user stories, and help shape the roadmap in collaboration with the CTO and development teams.

You will surface real customer needs, conduct competitive analysis, and contribute to backlog prioritization while working remotely with offices in PL/DE as needed.

Qualifications

• 5+ years in a product role in genuinely complex SaaS, data, or enterprise platforms.
• Ability to read architecture and discuss with engineers without a translator.
• Ability to translate business needs into implementable features.
• Experience with BPMN/UML is a plus.

Responsibilities

• Translate business needs into implementable features with clear acceptance criteria.
• Create epics, user stories, and use cases and contribute to backlog planning.
• Analyze competition and identify opportunities for new functionalities.
• Collaborate with CTO, product analysts, development, and customer success teams, and engage customers to surface needs.

Skills

Product management

Requirements gathering

User stories & epics

UX thinking

Technical conversations

Job description

KYP.ai process intelligence platform — the must-have for Agentic AI. We help global enterprises close the gap between where they are and where they want to be: revealing how work actually happens, proving automation ROI before investment, and enabling AI agents with real business context.

What does it mean to you? This is not a traditional software house style Business Analyst role. You will sit at the intersection of product strategy, deep technical understanding, and customer value - helping shape what KYP.ai builds next and why. Reporting to the CTO/Co-Founder, you will become a team member with internal authority on three interlocking domains:

• Product Mastery: Become the internal expert on how KYP.ai works end-to-end - your opinion changes roadmap decisions


• Business Context: Understand customer pain deeply enough to articulate "why this matters" - not just "what it does"


• Technical Craft: Read architecture, speak with engineers as a peer, spec what hasn't been built before

What can you do with us?

• Translate business needs into implementable features while carefully evaluating risks and opportunities;


• Conduct thorough competitive analysis and proactively identify opportunities for new functionalities, ensuring our product stands out in the productivity mining area;


• Create Epics, User Stories, and Use Cases based on selected document structure (including Acceptance Criteria);


• Contribute to the backlog planning and prioritization of tasks;


• Work closely with the CTO, other Product Analysts, Development and Customer Success teams - also work directly with customers to surface real needs before they become specs

What should you bring to KYP.ai?

• 5+ years in a product role: BA, Product Manager, Product Owner, product analyst, or equivalent on genuinely complex SaaS, data, or enterprise platforms - not CRUD apps


• Comfortable reading technical architecture and talking to engineers without a translator


• UX thinking and capability to bring it into the product building process


• Experience or strong interest in process intelligence, mining, task mining, or automation (RPA, etc.)


• Skilled in Epics, User Stories, BPMN/UML — and knows when to skip the template and just think


• Intellectually restless: you get frustrated when you don't understand something deeply enough


• Holds opinions, changes them when the evidence is better, and is precise about both

What do we offer?

• B2B contract;


• Possibility to work fully remotely;


• Work on an innovative, exciting, off-beat product;


• Start-up flair paired with rock-solid technical expertise;


• Environment in which people genuinely care about each other;


• Technical skills development through knowledge sharing, cracking exciting problems on-the-job together, and lots of data to work with;


• Offices to work in Tychy (PL) and Berlin (DE) always when it is convenient;


• Premium medical package for you and your loved ones;