Senior Business Analyst - Public Sector Transformation

PwC Polska; Warszawa; On-site; PLN 180,000 - 240,000; Full time

Job summary

PwC Polska seeks an experienced Business Analyst to join a large-scale international programme focused on transformation and enterprise information systems. You will model processes, manage requirements, and support delivery of complex technology solutions across business and tech teams.

The role emphasizes process improvement, digital transformation, and business value delivery through technology, with opportunities to shape enterprise systems and operations for public sector clients.

Qualifications

• Two internationally recognized BA certifications such as CBAP or UML/BPMN foundations.
• 8+ years of experience as a Business Analyst on large-scale information systems with sizable dev teams.
• Experience in BA activities for enterprise information systems across HR, Asset Management, Financial Processes and Grants.
• Experience with system integrations and data platforms.
• Full SDLC exposure with strong BPMN, UML modelling knowledge.
• Proficient with modelling tools such as Sparx Enterprise Architect or ARIS.
• Solid SQL and data analysis skills.
• Excellent analytical, communication, and stakeholder management abilities.
• Strong documentation capabilities for high-quality analytical/project docs.
• Willing to engage as a freelancer under a B2B contract in a long-term project.
• Experience with EU Agencies/public sector is a plus.

Responsibilities

• Model and document business processes, value streams, capabilities, roles, and data structures.
• Elicit, analyse, validate, and manage business requirements and user stories.
• Collaborate with business experts, Product Owners, architects, and developers across the SDLC.
• Translate needs into detailed business requirements specifications.
• Maintain and track requirements and user stories throughout the project lifecycle.
• Analyse existing systems and identify improvement opportunities.
• Contribute to business cases, feasibility studies, and solution recommendations.
• Support solution design, testing, QA, and change management activities.
• Design and continuously improve processes to drive operational excellence.
• Conduct quantitative analyses including cost-benefit and what-if studies.
• Define and monitor process performance indicators and KPIs.
• Assist stakeholders in strategic and tactical planning.
• Develop transition roadmaps and support business architecture initiatives.
• Lead and support organisational change, stakeholder engagement and user adoption.
• Coach users during implementation of new processes and systems.
• Communicate objectives, business cases, requirements, and scope to key stakeholders.

Skills

Business analysis

Requirements management

Process modelling

Stakeholder management

Communication

Change management

Data analysis

Documentation

Education

CBAP

Certified UML Professional (Foundation Level)

BPMN 2 Fundamental

Tools

Sparx Enterprise Architect

ARIS Architect

SQL

Job description

PwC Polska seeks an experienced Business Analyst to join a large-scale international programme focused on transformation and enterprise information systems. You will model processes, manage requirements, and support delivery of complex technology solutions across business and tech teams.

The role emphasizes process improvement, digital transformation, and business value delivery through technology, with opportunities to shape enterprise systems and operations for public sector clients.