Senior Business Analyst - Insurance & Automation

Aon plc; Kraków; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

Aon plc in Kraków seeks a Senior Business Analyst to join its MGA business, driving value through process improvement, data analysis, and automation to reduce manual effort.

The role collaborates with stakeholders across business and technology, translating needs into clear requirements, delivering data-driven solutions, and strengthening alignment to support strategic decision-making for internal users and customers.

Qualifications

• Insurance knowledge, Lloyd's market is advantageous.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication to non-technical audiences.
• High attention to detail with big-picture focus.
• Strong relationship-building across all levels of the organization.
• Commercial acumen and awareness of the insurance market.
• Organizational and time-management skills; manage multiple initiatives.
• Experience in Agile environments with JIRA.
• Fluent in English for technical and insurance discussions.

Responsibilities

• Improve process efficiency and automate where possible.
• Translate business needs into clear requirements and data-driven insights.
• Strengthen alignment between business and technology.
• Support better decision-making and improve user experience.

Skills

Insurance knowledge

Analytical skills

Communication skills

Attention to detail

Stakeholder management

Commercial acumen

Organizational skills

Agile experience

Fluent English

Tools

JIRA

Job description

Aon plc in Kraków seeks a Senior Business Analyst to join its MGA business, driving value through process improvement, data analysis, and automation to reduce manual effort.

The role collaborates with stakeholders across business and technology, translating needs into clear requirements, delivering data-driven solutions, and strengthening alignment to support strategic decision-making for internal users and customers.