Senior Business Analyst

Aon plc; Kraków; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

Aon plc in Kraków seeks a Senior Business Analyst to join its MGA business, driving value through process improvement, data analysis, and automation to reduce manual effort.

The role collaborates with stakeholders across business and technology, translating needs into clear requirements, delivering data-driven solutions, and strengthening alignment to support strategic decision-making for internal users and customers.

Qualifications

• Insurance knowledge, Lloyd's market is advantageous.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication to non-technical audiences.
• High attention to detail with big-picture focus.
• Strong relationship-building across all levels of the organization.
• Commercial acumen and awareness of the insurance market.
• Organizational and time-management skills; manage multiple initiatives.
• Experience in Agile environments with JIRA.
• Fluent in English for technical and insurance discussions.

Responsibilities

• Improve process efficiency and automate where possible.
• Translate business needs into clear requirements and data-driven insights.
• Strengthen alignment between business and technology.
• Support better decision-making and improve user experience.

Skills

Insurance knowledge

Analytical skills

Communication skills

Attention to detail

Stakeholder management

Commercial acumen

Organizational skills

Agile experience

Fluent English

Tools

JIRA

Job description

Senior Business Analyst

Aon is currently recruiting for a Senior Business Analyst to join an existing team within its MGA business. The successful candidate will be partaking in a plethora of activities including, but not limited to, understanding business needs, analysing processes and data, and translating requirements into clear, actionable solutions. This role partners closely with stakeholders across the business and technology teams, leveraging data analysis, basic coding skills, and automation tools to improve efficiency, reduce risk, and support strategic decision-making. This is an exciting opportunity to make a real change within a small, welcoming team.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

The Senior Business Analyst will drive measurable business value by improving process efficiency, reducing manual effort through automation opportunities and enhancing the quality of solutions delivered. By translating business needs into clear requirements and data-driven insights, this role strengthens alignment between business and technology, supports better decision-making, and improves the experience for both internal users and customers.

How this opportunity is different

Aon is currently recruiting for a Senior Business Analyst to join an existing team within its MGA business. The successful candidate will be partaking in a plethora of activities including, but not limited to, understanding business needs, analysing processes and data, and translating requirements into clear, actionable solutions. This role partners closely with stakeholders across the business and technology teams, leveraging data analysis, basic coding skills, and automation tools to improve efficiency, reduce risk, and support strategic decision-making. This is an exciting opportunity to make a real change within a small, welcoming team.

Skills and experience that will lead to success

• Insurance knowledge specifically Lloyd's market is advantageous.
• Strong analytical skills with the ability to solve problems through logical thinking.
• Strong written and verbal communication including the ability to present to non-technical audiences.
• High attention to detail combined with the ability to see the bigger picture.
• Strong relationship-building capabilities across the organisation and at all levels of seniority.
• Commercial acumen and awareness of the wider insurance market.
• Strong organizational and time management skills; able to manage multiple initiatives simultaneously, prioritising effectively to achieve successful delivery.
• Analytical and logical thinker.
• Skilled at simplifying complex information.
• Experience of working in Agile environments with tools such as JIRA.
• Fluent in English, with the ability to communicate effectively on technical topics in both technology and insurance domains.

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