Senior Business Analyst — Data-Driven Product & Process Optimizer

INFOLET SP. Z O.O.; Kraków; On-site; PLN 90,000 - 150,000; Full time

Benefits offered by this job

Relocation package

Extended medical care

Multisport card

Life insurance

Job summary

INFOLET SP. Z O.O. in Kraków is seeking a results-driven Business/Data Analyst to join our team. You will translate customer needs into clear business and technical requirements and create BRDs, FRS, and user stories for engineering teams.

You will gather and analyze requirements through interviews and workshops, use Excel, SQL, and BI tools to visualize data, and collaborate across product, analytics, and development throughout the project lifecycle. English fluency is required.

Qualifications

• Proven experience as a Business Analyst, Data Analyst, or in a similar analytical role.
• Strong analytical and problem-solving skills.
• Experience with large data sets and translating data into insights.
• Experience gathering and documenting business and functional requirements.
• Proven ability to write user stories.
• Hands-on data analysis and visualization with Excel, SQL, Power BI or Tableau.
• Experience using Jira and Confluence.
• Experience on large-scale and complex projects.
• Ability to assess priorities, identify risks, and propose practical solutions.
• Excellent communication with technical and non-technical stakeholders.
• Very good command of English.

Responsibilities

• Work closely with the Product Owner to understand customer needs and translate them into clear business and technical requirements
• Gather and analyze requirements through stakeholder interviews, workshops, and surveys
• Translate business needs into well-structured user stories, functional requirements, and specifications for engineering teams
• Analyze data to support decision-making and assess the feasibility and impact of proposed solutions
• Use tools such as Excel, SQL, and BI platforms to extract, analyze, and visualize data
• Model current and future processes using diagrams, flowcharts, and other process-mapping techniques
• Prepare clear documentation, including BRD, FRS, and user stories
• Collaborate with customers, users, Product Owners, and development teams throughout the project lifecycle
• Identify opportunities for continuous improvement of internal processes
• Assess priorities and potential risks and proactively recommend appropriate solutions

Skills

Analytical thinking

Requirements gathering

User stories writing

Stakeholder communication

English proficiency

Problem-solving

Process mapping

Data-driven decision making

Cross-functional collaboration

Prioritization & risk assessment

Tools

Excel

SQL

Power BI

Tableau

Jira

Confluence

Job description

INFOLET SP. Z O.O. in Kraków is seeking a results-driven Business/Data Analyst to join our team. You will translate customer needs into clear business and technical requirements and create BRDs, FRS, and user stories for engineering teams.

You will gather and analyze requirements through interviews and workshops, use Excel, SQL, and BI tools to visualize data, and collaborate across product, analytics, and development throughout the project lifecycle. English fluency is required.