Senior Agentic AI and Harness Engineer

Hedgeserv (Poland) Llc Spółka Z Ograniczoną Odpowiedzialnością Oddział W Polsce; Kraków; Hybrid; PLN 260,000 - 430,000; Full time

Benefits offered by this job

LuxMed Premium Package

Life insurance and travel insurance

MyBenefit Platform

Employee Referral Program

Remote/hybrid working opportunities

100% funding for certifications andACＣ

Technical workshops and soft skills培训

Sports and Social Club

Job summary

HedgeServ is seeking an experienced AI Engineer to design, build, and operate production AI agents for financial operations and enterprise workflows. You will own the agent runtime, memory, tool execution, workflow state, approvals, and safety controls, delivering reliable, auditable solutions.

You will work with Python, API design, AWS Bedrock, and modern tooling to extend agent loops, ensure security, and maintain observability across production systems. A hybrid work arrangement is available.

Qualifications

• 5+ years of software engineering experience.

Responsibilities

• Design, build, and operate production AI agents for financial operations and enterprise workflows.
• Design, deploy, and support reliable production runtimes for AI agents.
• Build and extend agent loops, including context assembly, retrieval, memory, tool selection and limits.
• Enforce authorization, human approvals, policy checks, validation, idempotency, retries, and error handling.
• Build validated, auditable tool interfaces with least-privilege permissions and secure execution.
• Create regression tests and observability for agent outcomes and tool paths.

Skills

Python

API design

Asynchronous processing

Automated testing

Source control

AWS engineering

Bedrock

LLM/agent-based apps production

Troubleshooting

Cross-functional collaboration

Education

Bachelor’s degree or equivalent practical experience

Tools

Amazon Bedrock

CI/CD

Containers

Infrastructure as Code

Observability platforms

Job description

At HedgeServ, we’re redefining what’s possible in fund administration. With more than $700 billion in assets under administration, we partner with the world’s most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance. Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services. We’re a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values – Relationships, Support, Innovation, and Expertise – create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission. HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We’ve been recognized as an employer of choice, earning a top 100 workplaces designation. Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We’ve earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise.

Department Overview

The AI Engineering team builds secure, reliable, and reusable AI capabilities for HEDGESERV’s business and technology platforms, partnering across engineering, security, data, and operations to move solutions into production. We integrate AI into existing workflows and platforms, focusing on measurable outcomes, production discipline, responsible AI, security, human oversight, and evidence-based evaluation.

Role Overview

You will design, build, and operate production AI agents for financial operations and enterprise workflows. In this role, the AI harness is the production layer around the model: the agent runtime, orchestration, controls, evaluation, and observability. You will own this layer, including retrieval, memory, tool execution, workflow state, human approvals, and safety controls. You will bring strong software engineering skills, hands‑on production LLM experience, sound architecture judgment, effective troubleshooting, and cross‑functional collaboration. You will also establish reusable patterns for HEDGESERV engineering teams.

Key Responsibilities

• Runtime: Design, deploy, and support reliable production runtimes for AI agents serving financial operations and enterprise workflows.
• Orchestration: Build and extend agent loops, including context assembly, retrieval, memory, tool selection, execution limits, workflow state, and response validation.
• Controls: Enforce authorization, human approvals, policy checks, validation, checkpoints, idempotency, retries, and exception handling throughout agent workflows.
• Enterprise integration: Build validated, auditable tool and system interfaces with least‑privilege permissions, prompt‑injection defenses, and controls outside the model that isolate reasoning from deterministic execution.
• Evaluation: Build repeatable tests and regression suites for agent outcomes, supporting evidence, and tool‑execution paths; diagnose quality, safety, failures, latency, and cost.
• Observability: Monitor and troubleshoot production agents, maintain audit evidence, and turn operational findings into reusable engineering standards.

Required Qualifications

• Bachelor’s degree in a relevant technical field or equivalent practical experience.
• 5+ years of software engineering experience, including at least 1 year delivering LLM or agent‑based applications in production.
• Strong Python, API design, asynchronous processing, automated testing, source control, and AWS engineering skills; experience with a managed model platform such as Amazon Bedrock or an equivalent service.
• Hands‑on experience implementing agent loops, context assembly, retrieval, memory, tool selection and limits, durable state, checkpoints, retries, and idempotency.
• Ability to build regression evaluations for outcomes, evidence, and tool paths; enforce least‑privilege tool access and prompt‑injection defenses; and separate model reasoning from deterministic controls.
• Strong troubleshooting, analytical, communication, and cross‑functional collaboration skills.

Preferred Experience

• Experience in financial services or another regulated or highly controlled environment.
• Experience with model or tool gateways and interoperability protocols, such as MCP, plus multi‑agent systems and durable workflow engines.
• Knowledge of secure tool execution, containers, infrastructure as code, CI/CD, and observability platforms.
• Familiarity with responsible AI, governance, model risk management, and regulatory controls.
• Experience building shared AI platforms, mentoring engineers, or establishing reusable engineering standards.
• Relevant certifications in AWS, cloud engineering, AI, security, or data.

Benefits Package

• LuxMed Premium Package
• Life insurance and travel insurance
• MyBenefit Platform
• Employee Referral Program
• Remote/hybrid working opportunities, or from the office
• 100% funding for certifications and postgraduate studies accredited by ACCA, CIMA and IOB
• Technical workshops and soft skills training
• Sports and Social Club

We’re proud to offer a benefits package and workplace culture designed to support your health, career ambitions and life beyond work.

At HedgeServ, our people are at the core of everything we do. We aspire to grow and challenge the status quo and it is our high calibre talent that drives our progress. We deliver success with the biggest clients because we have the best people working for us. We're committed to rewarding performance with competitive salary & benefits packages and ongoing learning and development opportunities. If you’d like a challenging and rewarding career, we’d love to hear from you.

HedgeServ has a culture of innovation, excellence, and continuous improvement which has continued to evolve through our employees.

Our corporate values create a sense of shared purpose and belonging as we work together to achieve the vision and mission of HedgeServ. We experience successful results through demonstrating the below values and behaviors which are at the core of how we communicate with employees and clients. We work in partnership with each other and our clients; collaboration is at the core of what we do. We work collaboratively, focusing on end-to-end ownership and autonomy in our processes. We share knowledge across our teams and offices to gain expert and diverse views. We develop long‑term relationships through investment and commitment to our employees and clients. We communicate in personal, inviting, and authentic ways whether face‑to‑face or virtually. We empower and trust employees so they can realize their full potential on an individual and organizational level. We leverage our global reach for positive local impacts. We focus on employee health and well‑being. We are empathetic and committed to diversity and inclusion. We listen to each other and think about what we want to say and then respond. We embrace corporate social responsibility and our ability to impact and enrich the lives of our team, their families, our clients, and the world around us. We embrace an entrepreneurial spirit and growth mindset where change is a positive dynamic. We confidently challenge the status quo with respect and positive intent. We offer a leading‑edge suite of proprietary technology applications. We rapidly adapt to current information, changing conditions, or unexpected obstacles. We act with vision, agility, and resilience. We listen to each other’s ideas and value diverse perspectives. We are the most experienced team of industry experts. We share our knowledge with each other to make us stronger; we share our knowledge with our clients to make them stronger. There is no question we can’t answer, nor any problem we can’t solve. We cultivate a productive and agile environment which allows us to anticipate our clients’ needs and consistently deliver solutions in real time. We embrace an entrepreneurial spirit while leveraging the resources of a global organization. We scale our resources to meet the requirements of our clients. We foster continuous training and professional development.