Senior Ads Account Manager – Poland, Campaign Lead

Netflix; Warszawa; On-site; PLN 180,000 - 240,000; Full time

Job summary

Netflix in Warsaw is seeking a Senior Account Manager to lead strategic campaigns for top Polish clients. You will own end‑to‑end campaign execution, collaborate with Sales Partners, and drive revenue while ensuring flawless delivery and client service.

Ideal candidates have 5+ years in digital media account management, strong English and Polish, and hands‑on experience with CRM/OMS and ad servers, plus proven cross‑functional project management.

Qualifications

• 5+ years of experience in Account Management or Sales Planning in the digital media industry.
• Excellent verbal and written communication skills in English and Polish.
• Experience working in Sales Operation systems (CRM, OMS, Ad Servers).
• Knowledge of digital media sales and marketplaces including Direct IO, Programmatic Guaranteed and PMP advertising.

Responsibilities

• Manage top and strategic accounts in partnership with Sales and drive revenue growth.
• Lead and maintain training materials for the AM organization and mentor new team members.
• Serve as first escalation point for Account Managers on the team.
• Collaborate with Sales Enablement to develop new products and optimize processes.
• Build SME capabilities for country, market, or agency Hold Co.
• Partner with Sales Manager to understand client goals and deliver excellent customer service.
• Host weekly Pipeline & Pacing meetings with Sales Partners.
• Lead strategic media planning for key accounts and contribute to RFP responses.
• Host campaign kickoff meetings and gather launch assets.
• Coordinate with cross-functional teams to produce creative assets.
• Share learnings with other regions and implement best practices.
• Work with Campaign Management and Ad Operations for order delivery and troubleshooting.
• Oversee delivery performance and optimize campaigns with clients.
• Provide post-campaign wrap reports and insights.
• Navigate escalations and contribute to long-term fixes.
• Maintain in-depth knowledge of ad products and policies.
• Develop SME depth in focused areas and support managers.
• Contribute to monthly billing and invoicing with clients and finance.
• Establish strong relationships with client and agency partners.

Skills

Account management

Sales planning

English proficiency

Polish proficiency

CRM systems

Ad operations familiarity

Data analysis

Project management

Cross-functional collaboration

Strategic thinking

Tools

CRM systems

OMS

Ad servers

Job description

Netflix in Warsaw is seeking a Senior Account Manager to lead strategic campaigns for top Polish clients. You will own end‑to‑end campaign execution, collaborate with Sales Partners, and drive revenue while ensuring flawless delivery and client service.

Ideal candidates have 5+ years in digital media account management, strong English and Polish, and hands‑on experience with CRM/OMS and ad servers, plus proven cross‑functional project management.