Senior Account Manager – SaaS Insurance (Poland)

Insly; Wrocław; Remote; PLN 210,970 - 295,358; Full time

Benefits offered by this job

Flexible working time and place

Health insurance

Sports compensation

Friendly colleagues

Family-friendly employer

Innovative environment

Job summary

A leading insurance SaaS provider in Poland is looking for a Senior Account Manager to develop key customer relationships and ensure satisfaction. In this role, you'll manage customer communication, support delivery execution, and drive platform adoption. Ideal candidates will have B2B account management experience, be fluent in English and Polish, and possess strong stakeholder management skills. This position offers flexible working conditions and numerous company benefits, promoting innovation and teamwork.

Qualifications

• Proven experience in B2B Account Management or Customer Success.
• Ability to manage complex, long-term customer relationships.
• Fluency in English and Polish is mandatory.

Responsibilities

• Own and develop key customer relationships.
• Lead customer communication and planning meetings.
• Support delivery execution with technical teams.
• Drive platform adoption and long-term customer satisfaction.

Skills

B2B Account Management

Customer Success

Stakeholder Management

Technical Translation

Organisational Skills

Problem Solving

Fluency in English

Fluency in Polish

Familiarity with Jira

Job description

A leading insurance SaaS provider in Poland is looking for a Senior Account Manager to develop key customer relationships and ensure satisfaction. In this role, you'll manage customer communication, support delivery execution, and drive platform adoption. Ideal candidates will have B2B account management experience, be fluent in English and Polish, and possess strong stakeholder management skills. This position offers flexible working conditions and numerous company benefits, promoting innovation and teamwork.