Senior Account Manager — iGaming Loyalty & Growth (Remote)

Trueplay Inventions Inc.; Polska; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work in Warsaw

20 paid days off

Health-related leave (14 days)

Professional growth guidance

Corporate events

Job summary

Trueplay Inventions Inc. is seeking an Account Manager to lead a portfolio of B2B clients in the iGaming space. You will manage onboarding, integration, and lifecycle activities, building strong relationships to drive satisfaction and revenue growth.

The role requires 3+ years in account management or B2B sales, excellent communication and analytical skills, English fluency, and proficiency with CRM tools like Asana or Salesforce. Some travel to industry events or client visits is expected.

Qualifications

• 3+ years of experience in account management or B2B sales at a game provider company.
• Excellent communication, organizational, negotiation, and analytical skills.
• Fluency in English; additional languages (Russian and Ukrainian) are a plus.
• Proficiency in CRM tools (e.g., Asana, Salesforce) and strong Excel/data reporting skills.
• Willingness to travel occasionally for industry events or client visits.

Responsibilities

• Act as the main point of contact for a portfolio of B2B clients.
• Build and maintain strong, long-term client relationships with a focus on satisfaction, retention, and account growth.
• Oversee onboarding, integration, and lifecycle management of partner accounts.
• Work closely with internal departments such as Sales, Product, Legal, and Finance to ensure client needs are met.
• Identify opportunities for upselling and cross-selling to help drive revenue growth.
• Track and report client performance and KPIs, and manage contract accuracy and renewals.

Skills

Account management

B2B sales

Communication

Negotiation

Analytical skills

Travel willingness

English fluency

Tools

CRM tools (Asana, Salesforce)

Excel

Data reporting

Job description

Trueplay Inventions Inc. is seeking an Account Manager to lead a portfolio of B2B clients in the iGaming space. You will manage onboarding, integration, and lifecycle activities, building strong relationships to drive satisfaction and revenue growth.

The role requires 3+ years in account management or B2B sales, excellent communication and analytical skills, English fluency, and proficiency with CRM tools like Asana or Salesforce. Some travel to industry events or client visits is expected.