Scheduling Assistant

Trux Solutions Inc; Poland; On-site; PLN 30,000 - 40,000; Full time

Job summary

A transportation school management company in Poland is seeking an operations assistant to manage schedules and students effectively. Candidates must be proactive and skilled in coordination, Excel, and data analysis. Responsibilities include developing and managing schedules for instructors and students, addressing inquiries, and ensuring compliance with regulatory standards. The role requires previous experience in a similar setting and the ability to work night shifts. This position offers a dynamic work environment aimed at enhancing student satisfaction.

Qualifications

• Prior experience in managing school schedules, students, and instructors.
• Comfortable with night shift.
• Must have the latest laptop with high-speed Wi-Fi.

Responsibilities

• Develop and manage daily, weekly, and monthly schedules for driving instructors, vehicles, and students.
• Allocate instructors based on skill level, student needs, and requirements.
• Coordinate availability of training vehicles, ensuring proper maintenance and readiness.
• Reschedule or adjust bookings in case of cancellations, instructor absences, or vehicle issues.
• Communicate schedule confirmations, changes, and updates to students promptly.
• Address student inquiries and concerns related to lesson timings.
• Ensure efficient lesson flow to maximize student satisfaction.

Skills

Proactive

Good at Excel

Data Analysis

Coordination

Job description

We are looking for an operations assistant to manage schedules and students for our transportation school: Trukademy Ontario and Trukademy Alberta. Candidates must be responsible, proactive, good at Excel, data analysis, coordination, etc.

Qualifications

• Prior experience in managing school schedules, students, and instructors.
• Comfortable with night shift.
• Must have the latest laptop with high-speed Wi-Fi.

Job responsibilities

Scheduling & Coordination

• Develop and manage daily, weekly, and monthly schedules for driving instructors, vehicles, and students.
• Allocate instructors based on skill level, student needs, and requirements.
• Coordinate availability of training vehicles, ensuring proper maintenance and readiness.
• Reschedule or adjust bookings in case of cancellations, instructor absences, or vehicle issues.
• Reduce the number of No‑Shows.
• Communicate schedule confirmations, changes, and updates to students promptly.
• Address student inquiries and concerns related to lesson timings, instructor assignments, or vehicle availability.
• Ensure efficient lesson flow to maximize student satisfaction and minimize downtime.

Instructor & Resource Management

• Maintain accurate records of instructor availability, certifications, and work hours.
• Monitor instructor workload to ensure fair distribution and prevent scheduling conflicts.
• Coordinate with the operations team/management regarding instructor leave requests and replacements.
• Ensure schedules align with regulatory requirements for driving instruction hours.
• Maintain compliance with licensing authority standards for student‑to‑instructor ratios.
• Keep detailed records for audits and internal quality checks.
• Identify bottlenecks or recurring scheduling issues and recommend process improvements.
• Collaborate with management to forecast instructor and vehicle needs based on enrollment trends.
• Provide feedback to the operations team/management/instructors for service quality enhancement.