Sales Support & Lead Generation Assistant | WFH | AM SHIFT

Scale-X Solutions; Polska; Hybrid; PLN 32,000 - 45,000; Part time

Job summary

Scale-X Solutions, an Australian business, is seeking a proactive Sales Support & Lead Generation Assistant. You will support lead generation, perform cold calls, and follow up on sales opportunities to generate qualified enquiries.

The client handles quoting, pricing, product recommendations, and closing. You will maintain CRM records and ensure consistent follow-up until input is required from the client.

Qualifications

• Proven experience in cold calling and outbound sales follow-up.
• Experience generating or qualifying leads and sales opportunities.
• Confident communicating with prospective customers by phone.
• Ability to handle initial objections and secure a clear next step.
• Strong follow-up and organisational skills.
• Experience using a CRM or sales pipeline.
• Strong verbal and written English communication skills.
• Ability to work independently and proactively.
• Experience preparing targeted email campaigns.
• Experience working with Australian customers or businesses.
• Experience in automotive, equipment, machinery or a related industry.
• Experience using UpSourced CRM or a similar platform.

Responsibilities

• Proactively follow up assigned quotes and sales opportunities.
• Establish customer interest, buying timeframes and next steps.
• Identify questions or objections and elevate to client when their input is required.
• Consistently follow up opportunities to ensure they do not become overlooked.
• Maintain clear notes and follow-up dates in the CRM.
• Research potential customers and identify suitable contacts.
• Make outbound cold calls to generate qualified quote requests.
• Initiate conversations, understand customer needs and identify potential opportunities.
• Handle initial questions and objections confidently and secure a clear next step.
• Prepare targeted email campaigns for different customer sectors.

Skills

Cold calling

Lead generation

CRM experience

English communication

Outbound sales

Australian market experience

Independent work

Email campaigns

Job description

Employment Type: Part-time (20 hours per week)

Note: Hours may increase in the coming months as the workload grows

Schedule: 10:00am Sydney Time

Rate:$10AUD per hour

About the company

Our client is an Australian business providing quality golf carts, electric carts, utility vehicles and related products and solutions to customers across Australia.

The business is focused on providing reliable products, responsive customer service and practical solutions for both individual and business customers.

Job Summary

We are seeking a proactive and confident Sales Support & Lead Generation Assistant to support the business with lead generation, cold calling and consistent follow-up of sales opportunities.

The client will retain responsibility for quoting, product recommendations, pricing and closing sales. The successful candidate will focus on generating qualified enquiries and proactively managing assigned opportunities through the sales pipeline until they require the client's input.

Core Responsibilities

• Proactively follow up assigned quotes and sales opportunities.
• Establish customer interest, buying timeframes and next steps.
• Identify questions or objections and elevate to client when their input is required.
• Consistently follow up opportunities to ensure they do not become overlooked.
• Maintain clear notes and follow-up dates in the CRM.

Cold Calling & Lead Generation

• Research potential customers and identify suitable contacts.
• Make outbound cold calls to generate qualified quote requests.
• Initiate conversations, understand customer needs and identify potential opportunities.
• Handle initial questions and objections confidently and secure a clear next step.

Targeted Email Campaigns

• Prepare targeted email campaigns for different customer sectors using provided mailing lists.
• Use client-approved content and messaging.
• Follow up responses and identify qualified opportunities.
• Keep accurate records of customer interactions and opportunity status.
• Ensure every assigned opportunity has a clear next action and follow-up date.
• Manage assigned opportunities through the designated VA follow-up stage of the sales pipeline.

General Administration

• Maintain Provide basic administrative support related to lead generation, follow-up and CRM management.

Skills & Experience

• Proven experience in cold calling and outbound sales follow-up.
• Experience generating or qualifying leads and sales opportunities.
• Confident communicating with prospective customers by phone.
• Ability to handle initial objections and secure a clear next step.
• Strong follow-up and organisational skills.
• Experience using a CRM or sales pipeline.
• Strong verbal and written English communication skills.
• Ability to work independently and proactively.
• Experience preparing targeted email campaigns.
• Experience working with Australian customers or businesses.
• Experience in automotive, equipment, machinery or a related industry.
• Experience using UpSourced CRM or a similar platform.

Role Focus

• This is a sales support and lead generation role, not a closing role. The successful candidate will be responsible for generating qualified opportunities and consistently following up assigned leads and quotes, while the client retains responsibility for quoting, pricing, product recommendations and closing sales.