Sales Order Support Specialist (f/m/n)

Knorr-Bremse; Kraków; Hybrid; PLN 70,000 - 100,000; Full time

Job summary

Knorr-Bremse Kraków seeks an Order Processor to handle systemic processing of orders from the German market—from receipt to delivery. You will monitor timely fulfillment and supervise inventory to ensure smooth operations.

You will communicate with customers and other Knorr-Bremse locations regarding order status and complaints, and you will help manage accounts receivable while maintaining accurate records.

Qualifications

• University degree in Economics, Business, or a technical field.
• Minimum of 2 years of professional experience in customer service, sales, or logistics.
• Good knowledge of Microsoft Office, especially Excel.

Responsibilities

• Process orders from receipt to delivery in the German market.
• Monitor and ensure timely order fulfillment.
• Supervise inventory levels for order fulfillment.
• Communicate with customers and Knorr-Bremse locations about order status and complaints.
• Monitor and control accounts receivable.

Skills

Customer service

Sales

Logistics

Education

University degree (Economics/Business/Technical)

Tools

MS Excel

Job description

Your Responsibilities

• Systemic processing of orders from the German market, from receipt to product delivery,
• Monitoring and ensuring timely order fulfillment,
• Supervising inventory levels for order fulfillment purposes,
• Communicating with customers and other Knorr-Bremse locations regarding order status and complaints,
• Monitoring and controlling accounts receivable.

Our Requirements

• University degree (preferably in Economics, Business, or a technical field),
• Minimum of 2 years of professional experience (preferably in customer service, sales, or logistics),
• Good knowledge of the Microsoft Office suite (especially MS Excel),