Sales Order Support Specialist with German (f/m/n)

Knorr-Bremse AG; Kraków; On-site; PLN 70,000 - 95,000; Full time

Benefits offered by this job

Annual bonus up to 10%

Flexible hours

Private healthcare

Training funding

Life insurance

Benefit points

Role-specific training program

Development opportunities

Friendly culture

Recognition awards

Job summary

Knorr-Bremse AG in Kraków is seeking a Sales Order Support Specialist with German to manage orders from receipt to delivery and to coordinate with customers and Knorr-Bremse locations.

You bring a university degree and at least two years in customer service or logistics, strong Excel skills, and German language; SAP knowledge is a plus. The role offers a competitive package, flexible hours, private healthcare and training opportunities.

Qualifications

• University degree (economics, business or technical field).
• Minimum 2 years' experience in customer service, sales or logistics.
• Good knowledge of Microsoft Office, especially Excel.
• Knowledge of SAP SD/MM/WM is a strong asset.

Responsibilities

• Process orders from receipt to delivery.
• Monitor and ensure timely order fulfillment.
• Oversee inventory levels for order fulfillment.
• Communicate with customers and Knorr-Bremse locations on status and complaints.
• Monitor and control accounts receivable.

Skills

German language

Customer service

Order processing

Education

University degree in Economics, Business or technical field

Tools

MS Excel

SAP SD/MM/WM

Job description

Sales Order Support Specialist with German (f/m/n)

Your Responsibilities

• Systemic processing of orders from order receipt to product delivery,
• Monitoring and ensuring timely order fulfillment,
• Supervising inventory levels for order fulfillment purposes,
• Communicating with customers and other Knorr-Bremse locations regarding order status and complaints,
• Monitoring and controlling accounts receivable.

Our Requirements

• University degree (preferably in Economics, Business, or a technical field),
• Minimum of 2 years of professional experience (preferably in customer service, sales, or logistics),
• Good knowledge of the Microsoft Office suite (especially MS Excel).

Nice to have:

Knowledge of the SAP system (SD/MM/WM modules) will be a strong asset,

• Communicative German skills will be a strong asset.

We offer:

• stable employment and long-term career growth,
• annual bonus up to 10% of your annual gross base salary,
• flexible hours (start between 7:00 and 9:30 a.m.),
• private healthcare (upgrade options and family add-ons),
• partial funding for professional training,
• life insurance,
• benefit points through the MyBenefit platform,
• a comprehensive, role-specific training program,
• opportunities for development and upskilling,
• a friendly culture and supportive team,
• additional bonuses and recognition awards.