Sales Order Support Specialist (f/m/n)

Knorr-Bremse; Kraków; On-site; PLN 60,000 - 90,000; Full time

Job summary

Knorr-Bremse AG in Kraków is seeking an Order Processing Specialist to handle systematical processing of orders for the German market from receipt to delivery. You will monitor fulfillment and coordinate with internal teams.

The role requires a university degree, at least two years in customer service, sales, or logistics, and strong Excel skills. You will communicate with customers and Knorr-Bremse sites to ensure smooth operations.

Qualifications

• University degree in economics, business, or a technical field.
• At least 2 years of professional experience in customer service, sales, or logistics.
• Strong MS Excel skills.

Responsibilities

• Process orders from receipt to delivery for the German market.
• Monitor timely order fulfillment and adjust as needed.
• Supervise inventory levels for order fulfillment.
• Communicate with customers and Knorr-Bremse locations about orders and complaints.
• Monitor and manage accounts receivable.

Skills

Order processing

Customer service

Inventory monitoring

Communication

Excel

Education

University degree

Tools

MS Excel

Job description

Your Responsibilities

• Systemic processing of orders from the German market, from receipt to product delivery,
• Monitoring and ensuring timely order fulfillment,
• Supervising inventory levels for order fulfillment purposes,
• Communicating with customers and other Knorr-Bremse locations regarding order status and complaints,
• Monitoring and controlling accounts receivable.

Our Requirements

• University degree (preferably in Economics, Business, or a technical field),
• Minimum of 2 years of professional experience (preferably in customer service, sales, or logistics),
• Good knowledge of the Microsoft Office suite (especially MS Excel),