Associate Sales Engineer

HireRight; Katowice; On-site; PLN 120,000 - 160,000; Full time

Benefits offered by this job

Private Medical Care

Edenred Card

Lunch Vouchers

Paid Lunch Break

Social Fund

Bonus Plans

Group Life Insurance

Career Path Opportunities

Professional Training

Job summary

HireRight is looking for an experienced Sales Engineer to join their dynamic team in Katowice, Poland. This role is crucial in delivering tailored solutions for enterprise clients as well as ensuring client retention and revenue growth through effective communication and solutions mapping.

The ideal candidate will have a Bachelor’s Degree in a related field, 5+ years of experience in services sales or related positions, and strong technical knowledge of screening industry products. Benefits include private medical care, lunch vouchers, and professional training.

Qualifications

• 5+ years’ experience in services sales/pre‑sales or related positions.
• Strong technical knowledge of screening industry products.
• Demonstrated record of success in implementing complex solutions.

Responsibilities

• Conduct needs analysis for new business and process changes.
• Design and deliver tailored solutions for enterprise clients.
• Educate customers on optimization strategies and product functionality.
• Develop impactful presentations and proposals for clients.
• Document client requirements for seamless onboarding.

Skills

Sales Engineering

Client Relations

Problem Solving

Technical Documentation

Analytical Skills

Presentation Skills

Education

Bachelor’s Degree in Business or Engineering

Tools

Project Management Tools

Job description

Overview

We are seeking a dynamic and experienced Sales Engineer to join our team. This pivotal role involves delivering robust solutions for our enterprise clients by understanding their complex programs and aligning HireRight’s processes, products, and technology. The Sales Engineer will collaborate with internal cross‑functional teams to stay updated on the latest releases and work closely with commercial teams to effectively support new and existing clients. This position is crucial in fostering client retention, driving revenue growth, and ensuring seamless onboarding experiences.

Responsibilities

• Conduct needs analysis for new business, upsells, or process changes for existing clients.
• Partner with commercial teams to design and deliver tailored solutions for enterprise clients, fostering client retention and driving revenue growth.
• Collaborate with prospects and clients to identify program challenges, effectively mapping solutions to address their unique needs.
• Educate customers on best practices, optimization strategies, and product functionality to drive continuous growth and expansion.
• Conduct business process and gap analyses to measure organizational alignment and optimize client program.
• Leverage deep knowledge of HireRight’s offerings, including products, technology, and industry best practices, to create customized solutions.
• Develop and deliver impactful presentations, proposals, and demonstrations to highlight the value of solutions to clients.
• Build and maintain strong relationships with product, engineering, sales, and account management teams.
• Document client requirements to ensure a seamless onboarding experience.
• Work with key stakeholders to address client requirements and influence product enhancement roadmaps.
• Translate complex technical concepts into clear, actionable insights.
• Conduct knowledge transfer sessions with project managers and cross‑functional teams for seamless client handoff.
• Support the scalability of the sales engineering practice by contributing to best practices and process improvements.
• Assess and communicate the short‑, mid‑, and long‑term impacts of client configurations, including metrics, SLAs, and margins.

Qualifications

• Bachelor’s Degree in a related field (Business, Engineering, etc.) or substantial equivalent experience.
• 5+ years’ experience in services sales/pre‑sales, business development, product management, consulting, or related positions.
• Demonstrated record of success in selling or implementing complex business process solutions.
• Hands‑on experience documenting customer needs and requirements (e.g., proposals, Statements of Work or Product Requirements documents).
• Strong technical knowledge of screening industry product lines and experience in structuring a customer’s operating environment accordingly.
• Self‑directed leader with strong critical‑thinking skills and a demonstrated ability to lead complex, strategic initiatives.
• Exceptional analytical and problem‑solving skills, with the ability to analyze complex client issues and design comprehensive solutions.
• Excellent communication and presentation skills.
• Strong business acumen and the ability to translate technical concepts into business value.
• Proficiency in project management tools and methodologies.

Benefits

• Private Medical Care
• Edenred Card
• Lunch Vouchers
• Paid Lunch Break (30 Minutes)
• Social Fund (Holiday Allowance, Glasses Voucher)
• Bonus Plans
• Group Life Insurance
• Career Path & Opportunities to Grow
• Professional Training