Role Objective
This position will ensure the company growth by creating and closing opportunities, and ensuring customers’ loyalty.
Accountabilities
Strategy for Growth
- Collect information about market growth, potential products, and competition data and share it with the team
- Analyze in coordination with the Sales Manager the market volume and sales targets for the next 10 years
- Develop a sales calendar for the territory to reflect the overall company business plan and discuss objectives with the Sales Manager
Leads Generation and Pipeline Management
- Scan the market for leads and develop the list of prospects through all kinds of networking (partners, customers, suppliers, internet search, local ministries, contacting dormant customers, etc.)
- Visit new customers to introduce Technica, evaluate potential inquiries, fill the contact report for each visit with valuable information, and enter data on CRM
- Capitalize on visits of other engineers to the territory by giving them special assignments through clear, detailed, and documented missions and obtaining their feedback
- Act on all leads within 48 hours
- Prepare pre-trip plans to the territory, get approval from the Sales Manager, and send requests to HR for needed reservations
- Prepare post-trip reports and submit them to the Sales Manager for evaluation and discussion
- Follow up on dashboard and sales reports in the territory in coordination with the Sales Manager to meet objectives
Opportunities and Offers Generation
- Fill gap analysis and inform the Sales Manager about findings to decide on the action plan:
- Analyze the 4 buyers.
- Analyze the competition.
- Analyze the competitive edge.
- Involve the customer.
- Fill the DFI accurately and continuously update it to ensure all data is available with the sales support department.
- Participate in the solution preparation in coordination with the Sales Support Department and ensure that the cost is optimized and minimal while fitting customer needs.
- Contact partners to discuss their offers and terms.
Orders Generation
- Prepare technical presentations and FAB tables and present the solution and offer to the customer
- Negotiate and close the order along strategic selling concepts
- Ensure all terms agreed upon with partners are reflected in the contract and approved by the Finance department
- Monitor project progress and intervene if necessary to develop corrective actions
- Analyze all inquiries (won and lost) by involving the customer and share experience with the team
Bonding with Customers
- Monitor that claims are being handled and contact customers to ensure satisfaction
- Ensure high customer satisfaction and high referrals by being proactive and visible at every opportunity (PO won, PO lost, claims, special occasions, NPS, CSQ)
- Inform about marketing activities and projects needed for the area including campaigns, exhibitions, and events
- Prepare the evaluation report and discuss it with the Sales Manager
Managerial Activities
- Assist the sales team via network connections and collaborate with them to grow opportunities within their territory
- Assist the Sales Support department in offer preparation by giving input on the solution, cost, and risk and by selecting the most appropriate partners
- Support team members in technical presentations
- Support the sales team in contract negotiations and closing agreements
Knowledge Sharing
- Share knowledge of new projects with the sales team and train them on specific requirements.
Requirements
Educational Background
Bachelor degree in Mechanical, Electrical, or Industrial Engineering.
Experience Required
5 years of experience in sales of industrial automation solutions.
Technical Competencies
- Financial knowledge / Economical status of the territory
- Solution knowledge
- Partners product knowledge
- Negotiation & selling skills
- Competition knowledge / Market knowledge
- Bonding and communication skills
Behavioral Competencies
- Analytical skills & problem solving
- Interpersonal skills
- Decision making
- Prioritizing
- Stress management
- Proactivity
- Change management
Would be a plus