Sales Enablement & Process Automation Specialist

Scope Ratings; Poznań; On-site; PLN 92,000 - 135,000; Full time

Benefits offered by this job

Discretionary bonus

Comprehensive benefits

Job summary

Scope Ratings is seeking a highly organised Sales Support & Process Digitalisation Specialist to strengthen our commercial support capabilities. The role blends traditional sales support with a mandate to drive digitalisation, automation, and continuous improvement across the commercial organisation.

You will enhance transparency, efficiency, and service quality, focusing on travel management, workflow optimisation, data management, and scalable process automation in a European context.

Qualifications

• Bachelor's degree required in a related discipline.
• 2–5 years in Sales Support, Operations, or Process Management.
• Experience with process improvement and digital transformation initiatives.
• Familiarity with CRM/ERP/workflow tools and reporting platforms.
• Strong analytical and stakeholder management skills; fluent English.

Responsibilities

• Provide digital process driven support to the sales teams.
• Lead travel management and operational coordination across Europe.
• Digitalise travel requests, approvals, bookings, and documentation.
• Develop automated reporting and dashboards for transparency and decision-making.
• Support administration, vendor performance reviews, and process compliance.

Skills

Sales Support Experience

Operations

Process Management

Analytical Thinking

Stakeholder Management

English Fluency

Education

Bachelor's degree in Business Administration, Operations Management, Economics, Information Systems, or a related discipline

Tools

CRM systems

ERP solutions

Workflow automation tools

Reporting platforms

Job description

Scope Ratings is seeking a highly organised Sales Support & Process Digitalisation Specialist to strengthen our commercial support capabilities. The role blends traditional sales support with a mandate to drive digitalisation, automation, and continuous improvement across the commercial organisation.

You will enhance transparency, efficiency, and service quality, focusing on travel management, workflow optimisation, data management, and scalable process automation in a European context.