Sales Process Optimisation Specialist

Revolut; Poland; On-site; PLN 60,000 - 80,000; Full time

Job summary

Revolut is seeking a Sales Process Optimisation Specialist in Poland to enhance mission‑critical sales processes and empower our Sales teams. In this role, you will take ownership of high‑volume tasks and leverage data for continual improvement.

The ideal candidate has experience in process optimisation, excellent communication skills, and adaptability to manage multiple priorities in a fast‑paced environment.

Join us to contribute to building exceptional financial services!

Qualifications

• Experience in process optimisation or business operations.
• Great communication skills for effective stakeholder management.
• An ownership mindset with accountability to achieve goals.

Responsibilities

• Executing core operational processes for high‑quality results.
• Leveraging data and improving workflows according to policies.
• Maintaining SOPs and documentation for departmental efficiency.

Skills

Process optimisation

Communication skills

Accountability

Adaptability

Tools

SQL

Python

Tableau

Job description

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day.

About The Role

Our Sales team powers customer growth around the world. From prospecting to acquisition and activation, they own their market segments, solve complex problems, and help more customers discover the value of Revolut with a sharp, solution-oriented approach.

We're looking for a Sales Process Optimisation Specialist to drive continuous improvement across mission‑critical sales processes. You'll directly enable our Sales teams to perform at their best by owning essential, high‑volume workflows and delivering high‑quality results.

If you’re a motivated individual who enjoys a challenge and acts with integrity at all times, we’d love to hear from you.

What You'll Be Doing

• Accurately executing core operational processes by following well‑defined procedures to ensure consistent, high‑quality results.
• Leveraging data and technology to carry out and improve workflows aligned with departmental policies and compliance requirements.
• Taking ownership of essential, high‑volume tasks, including maintaining SOPs and process documentation to support departmental efficiency.
• Upholding service standards by meeting SLAs for requests and/or tasks.
• Identifying opportunities for improvement in current procedures and supporting in the development and execution of enhancements.

What You'll Need

• Experience in process optimisation or business operations.
• Great communication skills to manage several cross‑departmental stakeholders effectively.
• An ownership mindset with accountability and drive to achieve goals in fast‑paced environments.
• The ability to learn quickly, including with data, be adaptable, and stay curious.
• The ability to work both independently and collaboratively to drive outcomes, while handling multiple priorities effectively.

Nice to have

• Experience with data tools, such as SQL, Python, R, VBA, Tableau, etc.
• Experience creating and streamlining large‑scale processes.
• The ability to leverage data to problem‑solve and eliminate operational bottlenecks.
• Project management experience.

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We’re not just doing this because it’s the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard‑working team.