Sales Call Centre Agent (Commission Based - 12-month contract - Fully Remote)

Mweb; Polska; Hybrid; PLN 78,000 - 123,000; Full time

Benefits offered by this job

Remote work

Commission-based pay

Equipment provided (Laptop, headset)

Job summary

MWEB (Pty)Ltd is seeking a motivated Sales Agent for a fully remote role in Poland. The position focuses on outbound telesales and occasional face-to-face engagements to close deals and grow the customer base.

Responsibilities include hunting for leads, cold canvassing, nurturing prospects, and upselling through consultative selling while maintaining a robust pipeline and meeting targets. The role offers commission-based pay and equipment provided to support remote work.

Qualifications

• Grade 12 education is required.
• 2-3 years telesales experience, outbound preferred.
• MS Office Advanced Skills.
• Strong skills in cold canvassing, closing sales, and targeting, tracking and measuring.
• Consultative approach to match needs with requirements.
• Manage and report on individual targets.
• Strong pipeline skills: hunting for new leads and farming existing leads.

Responsibilities

• Sell over the phone and face-to-face.
• Hunt for leads, cold canvas, and engage with new customers.
• Farm leads from existing data base and upsell/cross-sell opportunities.
• Provide consultative service to meet client needs and close deals.
• Maintain accurate pipeline, track progress, and report targets.

Skills

Outbound sales

Telesales

Cold canvassing

Closing sales

Lead generation

Pipeline management

Face-to-face sales

Negotiation

Education

Grade 12

Tools

MS Office

Job description

MWEB (Pty)Ltd is on the prowl for a super savvy Sales Agent to join the team.

If you are a spunky go-getter who’s a little left-of-centre, totally customer orientated and your sales game is on fleek, then you could be the one.

We need an outbound sales consultant with the gift of the gab, who can sell over the phone, and face-to-face. Our agent X will be required to hunt for leads, cold canvas, and engage with new customers, as well as farm leads off the existing data base.

Every call is a consultation, where you will need to find the best product to meet the potential client’s needs. Not every solution will be the same. You’ll need to know your onions so you can give them the best possible service.

Most importantly of all, you will need to be dedicated to giving the best damn after sales service in the land, so that our customers stay happy and we can continue to satisfy their every online need with future upsell and cross-sell opportunities.

Minimum requirements:

• Grade 12
• 2 - 3 years telesales experience, preferably in an outbound scenario
• MS Office Advanced Skills
• A strong understanding of:
• Cold Canvassing
• Closing Sales
• Targeting, Tracking and Measuring
• A strong consultative approach (matching needs with requirements)
• Managing and reporting on individual targets
• Ability to manage the sales process through strong pipe line skills:
• Hunting for new leads
• Farming existing leads

Ideal Requirements:

• 2-3 years of face-to-face sales experience
• ICT industry exposure with sound knowledge of ISP services
• Account management experience
• Customer retention experience
• Pipe line reporting

Key Competencies:

• Excellent verbal and written communication skills (English)

• Customer focused and brand aware

• Self-motivated and self-disciplined
• Ability to work independently and within a team
• Time Management Skills
• Attention to detail
• Deadline & target driven

Tools of trade provided:

• Laptop
• Headset
• This role is fully remote. *FIBRE CAPABILITY IS A REQUIREMENT FOR THE ROLE.

NB: This is a commission-based role!

Our benefits are second to none - the icing on the MWEB culture cake:

o That's right! No need to go into the office! You can work from just about anywhere

o We have partnered with a shared office/workspace called Workshop 17 and we cover the cost of your access to any of their branches around the country - if you'd like a change of scenery from time to time.

• We Kit you out

o We will provide you with all the necessary tech equipment needed for a remote office. Laptop, monitor, and headset. We also provide you with Connectivity - FOR FREE