Sales Admin Specialist — German & Polish, SAP Rebates

Bridgestone; Poznań; Hybrid; PLN 100,440 - 145,080; Full time

Job summary

Bridgestone is seeking a Sales Admin Specialist (Front Office) to support commercial operations from Poznań, hybrid work arrangement. The role focuses on handling discounts, rebates, and customer claims, with data integrity in SAP and related systems.

Collaboration with pricing, finance, and master data teams is essential. The ideal candidate has a university degree in business or related field, 2–4 years in sales administration or customer service, and proficiency in SAP, Pricefx, and xSuite.

Qualifications

• University degree in business, economics, or related field.
• Strong analytical and organizational skills.
• Experience with claims workflows and credit note issuance (preferred).
• Familiarity with EMEA regional pricing and compliance standards (preferred).
• Ability to work in a matrix environment and manage cross‑functional coordination (preferred).

Responsibilities

• Administer standard and tactical discounts, including pre-order schemes and special price conditions in SAP.
• Maintain rebate agreements and condition contracts, ensuring correct setup of rebate reasons and thresholds.
• Monitor accruals and ensure proper reporting and reconciliation.
• Collaborate with pricing and finance teams to validate rebate logic and ensure alignment with G/L accounting.
• Support automation initiatives and participate in testing of rebate settlement flows and memory optimization.
• Maintain documentation for audit and compliance purposes.
• Manage customer claims across categories such as price discrepancies, sales segmentation issues, VAT errors, and service failures.
• Coordinate with other teams to validate claims and issue credit/debit notes in a timely manner.
• Ensure accurate input and maintenance of customer master data in collaboration with the Master Data team.
• Support monthly closures and reporting activities and drive continuous improvement initiatives in sales administration processes.

Skills

SAP proficiency

Pricefx

xSuite

Analytical ability

Matrix environment

Education

Bachelor’s degree in business/economics or related field

Tools

SAP

Pricefx

xSuite

Job description

Bridgestone is seeking a Sales Admin Specialist (Front Office) to support commercial operations from Poznań, hybrid work arrangement. The role focuses on handling discounts, rebates, and customer claims, with data integrity in SAP and related systems.

Collaboration with pricing, finance, and master data teams is essential. The ideal candidate has a university degree in business or related field, 2–4 years in sales administration or customer service, and proficiency in SAP, Pricefx, and xSuite.