Sales Admin Specialist (Front Office) with German, English and Polish

Bridgestone; Poznań; On-site; PLN 100,440 - 145,080; Full time

Job summary

Bridgestone is seeking a Sales Admin Specialist (Front Office) to support commercial operations from Poznań, hybrid work arrangement. The role focuses on handling discounts, rebates, and customer claims, with data integrity in SAP and related systems.

Collaboration with pricing, finance, and master data teams is essential. The ideal candidate has a university degree in business or related field, 2–4 years in sales administration or customer service, and proficiency in SAP, Pricefx, and xSuite.

Qualifications

• University degree in business, economics, or related field.
• Strong analytical and organizational skills.
• Experience with claims workflows and credit note issuance (preferred).
• Familiarity with EMEA regional pricing and compliance standards (preferred).
• Ability to work in a matrix environment and manage cross‑functional coordination (preferred).

Responsibilities

• Administer standard and tactical discounts, including pre-order schemes and special price conditions in SAP.
• Maintain rebate agreements and condition contracts, ensuring correct setup of rebate reasons and thresholds.
• Monitor accruals and ensure proper reporting and reconciliation.
• Collaborate with pricing and finance teams to validate rebate logic and ensure alignment with G/L accounting.
• Support automation initiatives and participate in testing of rebate settlement flows and memory optimization.
• Maintain documentation for audit and compliance purposes.
• Manage customer claims across categories such as price discrepancies, sales segmentation issues, VAT errors, and service failures.
• Coordinate with other teams to validate claims and issue credit/debit notes in a timely manner.
• Ensure accurate input and maintenance of customer master data in collaboration with the Master Data team.
• Support monthly closures and reporting activities and drive continuous improvement initiatives in sales administration processes.

Skills

SAP proficiency

Pricefx

xSuite

Analytical ability

Matrix environment

Education

Bachelor’s degree in business/economics or related field

Tools

SAP

Pricefx

xSuite

Job description

Sales Admin Specialist (Front Office) with German, English and Polish

POSITION SNAPSHOT

Type of work: Hybrid

Type of contract: Open-ended/permanent

Full/Part Time: Full time

Location: Poznań, PL

ABOUT US

Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a “Bridgestone West” strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.

ABOUT THE ROLE

Job Purpose

You will support commercial operations by ensuring accurate and timely execution of sales conditions, including discounts, rebates, and customer claims. You will maintain data integrity in SAP and related systems, enabling smooth sales processes and compliance with internal and external standards. You will collaborate closely with pricing, finance, and master data teams, and represent the unit during audits.

Responsibilities

• Administer standard and tactical discounts, including pre-order schemes and special price conditions in SAP.
• Maintain rebate agreements and condition contracts, ensuring correct setup of rebate reasons and thresholds.
• Monitor accruals and ensure proper reporting and reconciliation.
• Collaborate with pricing and finance teams to validate rebate logic and ensure alignment with G/L accounting.
• Support automation initiatives and participate in testing of rebate settlement flows and memory optimization.
• Maintain documentation for audit and compliance purposes.
• Manage customer claims across categories such as price discrepancies, sales segmentation issues, VAT errors, and service failures.
• Coordinate with other teams to validate claims and issue credit/debit notes in a timely manner.
• Ensure accurate input and maintenance of customer master data in collaboration with the Master Data team.
• Support monthly closures and reporting activities and drive continuous improvement initiatives in sales administration processes.

Qualifications & Experience Required

Education, Master, other certification

• University degree in business, economics, or related field.

Experience

• 2–4 years of experience in sales administration or customer service.

Technical Skills

• Proficiency in SAP and rebate management tools such as Pricefx and xSuite.
• Strong analytical and organizational skills.
• Experience with claims workflows and credit note issuance (preferred).
• Familiarity with EMEA regional pricing and compliance standards (preferred).
• Ability to work in a matrix environment and manage cross‑functional coordination (preferred).

Languages Skills

• German C1
• Polish B2

Soft/Behavioral Skills

• Attention to detail and accuracy.
• Strong communication and collaboration skills.
• Ability to manage multiple priorities and meet deadlines.
• Problem‑solving mindset and continuous improvement orientation.
• Adaptability to work in a dynamic, matrix environment.

WHAT WE OFFER

At Bridgestone, what really matters is to foster co‑creation opportunities and empower you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate and part of our larger mission to “Serve Society with Superior Quality”. For that, we offer you more than just a competitive payment: we will provide you with a supportive and engaging onboarding experience, opportunities for development and growth through training and regular mentorship, corporate social responsibility activities, a truly global, dynamic and challenging work environment, agility and work/life effectiveness, and a diverse and inclusive team.

We are committed to create an inclusive culture that advances equity, embraces individuality, and helps our increasingly diverse teammates, customers, and communities thrive, by providing equal opportunities in employment. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate on grounds of gender, marital status, race, ethnicity, color, nationality, national origin, disability, sexual orientation, religion or age.