S2P Direct Specialist: German Support, 12-mo

Boehringer Ingelheim GmbH; Wrocław; On-site; PLN 60,000 - 80,000; Full time

Job summary

Boehringer Ingelheim GmbH is hiring a fixed-term S2P Direct Specialist in Poland to support Source to Pay processes across Europe. You will assist with invoices, purchase orders, and user queries, and you will train colleagues on SAP Ariba.

The role also includes acting as the main contact for external suppliers and handling requests via ServiceNow, MS Teams, and email. Prior S2P exposure and strong communication skills are required.

Qualifications

• Fluent in German (min. B2) and English (min. B2) with at least 2 years of professional experience, preferably in customer service or contact center.
• Higher education completed.
• Aim for high-quality customer service, with excellent communication skills and proficiency in Microsoft Office.

Responsibilities

• Provide S2P support from order creation to payment for global users and vendors.
• Answer queries related to invoices and purchase orders from the global user community.
• Train users on the WeBuy Purchasing Tool (SAP Ariba).
• Serve as the main 1st level contact for external suppliers.
• Process requests in ServiceNow and handle inquiries from BI employees and suppliers worldwide.
• Analyze system mistakes and report them to admin teams.

Skills

German (B2)

English (B2)

Customer service

Communication

MS Office

Education

Higher education

Tools

SAP Ariba

ServiceNow

Job description

Boehringer Ingelheim GmbH is hiring a fixed-term S2P Direct Specialist in Poland to support Source to Pay processes across Europe. You will assist with invoices, purchase orders, and user queries, and you will train colleagues on SAP Ariba.

The role also includes acting as the main contact for external suppliers and handling requests via ServiceNow, MS Teams, and email. Prior S2P exposure and strong communication skills are required.