Romanian-Speaking IT Project Support (Entry Level)

Hitachi, Ltd.; Wrocław; On-site; PLN 67,000 - 100,000; Full time

Job summary

GlobalLogic in Wrocław is looking for entry-level IT support specialists eager to start their career in an IT company. You will engage with Romanian- and English-speaking clients, provide first-line support, and resolve inquiries efficiently.

The role emphasizes accuracy, confidentiality, teamwork, and adherence to project KPIs, with work from the office and standard Monday-to-Friday hours.

GlobalLogic offers a broad range of learning opportunities and a diverse, inclusive workplace.

Qualifications

• Romanian language proficiency at least B2
• English language proficiency at least B2
• Analytical thinking and problem solving
• Ability to work effectively in a team
• Ability to understand and apply project policy guidelines
• Strong attention to detail and accuracy
• Client-focused service mindset

Responsibilities

• Provide support and resolve client inquiries
• Deliver high-standard service based on project KPIs
• Maintain confidentiality of project and client data
• Work in the ticketing system

Skills

Romanian language proficiency

English language proficiency

Analytical thinking

Teamwork

Policy guidelines understanding

Annotation accuracy (hand-eye coord)

Attention to detail

Client focus

Tools

GIS system experience

Job description

GlobalLogic in Wrocław is looking for entry-level IT support specialists eager to start their career in an IT company. You will engage with Romanian- and English-speaking clients, provide first-line support, and resolve inquiries efficiently.

The role emphasizes accuracy, confidentiality, teamwork, and adherence to project KPIs, with work from the office and standard Monday-to-Friday hours.

GlobalLogic offers a broad range of learning opportunities and a diverse, inclusive workplace.