Bilingual Project Support Specialist – Romanian IT Support

GlobalLogic Inc.; Wrocław; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Empowering Projects

Empowering Growth

DE&I Matters

Career Development

Comprehensive Benefits

Flexible Opportunities

Job summary

GlobalLogic Inc. in Wroclaw seeks a Middle Project Support Specialist with Romanian to join our IT services team. You will provide client support, resolve inquiries, and maintain data confidentiality while meeting project KPIs. You’ll work in a ticketing system and collaborate with a diverse team.

Ideal candidates have Romanian and English at B2, strong analytical thinking, teamwork, and the ability to understand project guidelines.

Qualifications

• Mandatory knowledge of Romanian language (min. B2 level).
• Knowledge of English (min. B2 level).
• Analytical thinking.
• Ability to work in a team.
• Ability to comprehend the project policy guidelines.
• Good hands and eye coordination for annotation.
• Attention to detail.
• Client focus.
• Nice to have: GIS system experience.

Responsibilities

• Providing support and resolving client’s inquiries
• Deliver high standard service based on project KPIs
• Maintaining absolute confidentiality of project and client data
• Working in the ticketing system

Skills

Romanian (B2)

English (B2)

Analytical thinking

Teamwork

Project policy guidelines

Annotation accuracy

Attention to detail

Client focus

GIS experience

Job description

GlobalLogic Inc. in Wroclaw seeks a Middle Project Support Specialist with Romanian to join our IT services team. You will provide client support, resolve inquiries, and maintain data confidentiality while meeting project KPIs. You’ll work in a ticketing system and collaborate with a diverse team.

Ideal candidates have Romanian and English at B2, strong analytical thinking, teamwork, and the ability to understand project guidelines.