Junior IT Project Support Specialist - Growth & Learning

Hitachi, Ltd.; Wrocław; On-site; PLN 60,000 - 100,000; Full time

Job summary

GlobalLogic in Wrocław is looking for a recent graduate to join our IT support team. You will assist clients, handle inquiries, and learn in a dynamic, global environment. Ideal candidates are fluent in English and Spanish, enjoy teamwork, and want to grow through a dedicated Learning & Development program.

This on-site role offers steady hours and exposure to diverse digital projects across industries. Join us to contribute to high-quality service, work in a ticketing system, and grow toward a

Qualifications

• Mandatory knowledge of English and Spanish language.
• Dominican Republic knowledge (experience of living or travelling).
• Analytical thinking.
• Ability to work in a team.
• Ability to comprehend the project policy guidelines.
• Good hands and eye coordination for annotation.
• Attention to detail.
• Client focus.

Responsibilities

• Providing support and resolving client's inquiries.
• Deliver high standard service based on project KPIs.
• Maintaining absolute confidentiality of project and client data.
• Working in the ticketing system.

Skills

English

Spanish

Analytical thinking

Teamwork

Project policy awareness

Attention to detail

Client focus

Hands-eyes coordination

Dominican Republic knowledge

Tools

GIS

Job description

GlobalLogic in Wrocław is looking for a recent graduate to join our IT support team. You will assist clients, handle inquiries, and learn in a dynamic, global environment. Ideal candidates are fluent in English and Spanish, enjoy teamwork, and want to grow through a dedicated Learning & Development program.

This on-site role offers steady hours and exposure to diverse digital projects across industries. Join us to contribute to high-quality service, work in a ticketing system, and grow toward a