IT Project Support Specialist - Start Your Career in IT

Hitachi, Ltd.; Wrocław; On-site; PLN 60,000 - 85,000; Full time

Job summary

GlobalLogic in Wroclaw is seeking an eager recent graduate for an entry-level IT support role focused on Maltese and English language support. You will join a team handling client inquiries, resolving issues, and delivering service aligned with project KPIs while learning our policies and annotation processes.

This position is on-site with standard hours, Monday–Friday, and offers growth through Learning & Development resources and exposure to diverse client projects across industries.

Qualifications

• Mandatory knowledge of Maltese language (min. B2 level).
• Knowledge of English (min. B2 level).
• Analytical thinking.
• Ability to work in a team.
• Ability to comprehend the project policy guidelines.
• Good hands and eye coordination for annotation.
• Attention to detail.
• Client focus.
• Nice to have : GIS system experience.

Responsibilities

• Providing support and resolving client's inquiries.
• Deliver high standard service based on project KPIs.
• Maintaining absolute confidentiality of project and client data.
• Working in the ticketing system.

Skills

Maltese language

English

Analytical thinking

Teamwork

Policy guidelines

Annotation coordination

Attention to detail

Client focus

GIS experience

Job description

GlobalLogic in Wroclaw is seeking an eager recent graduate for an entry-level IT support role focused on Maltese and English language support. You will join a team handling client inquiries, resolving issues, and delivering service aligned with project KPIs while learning our policies and annotation processes.

This position is on-site with standard hours, Monday–Friday, and offers growth through Learning & Development resources and exposure to diverse client projects across industries.