Revenue Operations & Deal Desk Analyst (Remote)

Ultimate.ai; Kraków; Ibrido; PLN 106.000 - 160.000; Tempo pieno

Descrizione del lavoro

Zendesk in Kraków, Poland, seeks a Revenue Operations Analyst to guide the EMEA Sales team through the full Q2C lifecycle. You will liaise with Sales, Legal, Finance, and Revenue Recognition to ensure compliant deal structures and scalable processes.

You will bring 2+ years in Deal Desk or Revenue Operations, with English fluency and comfort working across multiple functions. The role supports hybrid work with on-site and remote elements.

Competenze

• 2+ years of experience in a Deal Desk, Revenue Operations or Commercial Finance Analyst role.
• Fluency in spoken and written English; French or German would be an advantage but not essential.
• Ability to work independently and meticulously with strong attention to detail.

Mansioni

• Serve as the trusted adviser to the EMEA Sales Team on all deal and finance related matters.
• Advise on alternative contract options and value propositioning to drive deal closures.
• Partner with Sales to teach best practices and prepare strategic deals for management review.
• Review contracts to ensure conformance to finance audit reviews and revenue recognition policies; maintain expertise on quoting and provisioning systems.
• Drive proactive communication with Sales, Finance, Legal, Revenue Recognition, and Sales management on urgent orders or exceptions.
• Ensure the billing system and invoicing reflect correct information for each customer according to contract terms.
• Apply critical thought to projects focusing on process improvement and automation.

Conoscenze

Deal Desk

Revenue Operations

English Proficiency

Strumenti

Salesforce CPQ

Zuora

Descrizione del lavoro

Zendesk in Kraków, Poland, seeks a Revenue Operations Analyst to guide the EMEA Sales team through the full Q2C lifecycle. You will liaise with Sales, Legal, Finance, and Revenue Recognition to ensure compliant deal structures and scalable processes.

You will bring 2+ years in Deal Desk or Revenue Operations, with English fluency and comfort working across multiple functions. The role supports hybrid work with on-site and remote elements.