Revenue Operations CRM Lead - Salesforce Expert

Syncron AB; Warszawa; On-site; PLN 180,000 - 360,000; Full time

Benefits offered by this job

Global environment

Meaningful work

Professional development

Knowledge sharing

Inclusive workplace

Ownership & impact

Job summary

Syncron AB in Warszawa (Poland) is seeking a Revenue Operations CRM Manager to own and evolve our Salesforce-driven CRM strategy. This strategic, hands-on role will diagnose problems, define best practices and drive solutions from design through delivery, adoption and measurement.

You will collaborate with Sales Operations, Marketing Operations, Revenue Analytics and technical specialists to create trusted CRM data, governance and a scalable revenue engine that supports our go-to-market teams.

Qualifications

• Experience owning CRM strategy and roadmaps in a complex B2B environment.
• Strong Salesforce expertise across configuration, data models, objects and automation.
• Experience establishing CRM data governance, enrichment and lead/account management.
• Understanding of integration design, data flows and change impact.

Responsibilities

• Own the CRM vision, target state, principles and prioritised roadmap.
• Own Salesforce solution design, configuration, platform standards and governance.
• Create trusted CRM data with clear definitions, monitoring and governance across leads, contacts, accounts and opportunities.
• Own CRM integration standards and governance, coordinating with engineering where needed.
• Translate commercial needs into scalable CRM capabilities while avoiding unnecessary complexity.

Skills

CRM strategy

Revenue Operations

Data governance

Integration design

Lead-to-customer lifecycle

Tools

Salesforce

NetSuite

Job description

Syncron AB in Warszawa (Poland) is seeking a Revenue Operations CRM Manager to own and evolve our Salesforce-driven CRM strategy. This strategic, hands-on role will diagnose problems, define best practices and drive solutions from design through delivery, adoption and measurement.

You will collaborate with Sales Operations, Marketing Operations, Revenue Analytics and technical specialists to create trusted CRM data, governance and a scalable revenue engine that supports our go-to-market teams.