Resource & Strategic Projects Director - Transitions

Aon; Kraków; Hybrid; PLN 350,000 - 520,000; Full time

Job summary

Aon seeks a detail-oriented Resource & Strategic Projects Director - Transitions to lead global transition programs from initiation through deployment, applying PMP, DMAIC, and Aon methodologies. The role covers coordinating transfers to GCCs or third-party providers and ensuring on-time, on-budget delivery.

You will drive multi-project delivery, manage stakeholder expectations, and collaborate with GCC Operations, Talent Acquisition, Finance, Legal, and other functions to ensure successful

Qualifications

• Experience leading transition projects from initiation through deployment.
• Knowledge of PMP, DMAIC, and Aon implementation methodologies.
• Strong stakeholder management and client-facing delivery skills.
• Ability to manage multiple projects with tight timelines and budgets.
• Flexibility to work in hybrid, remote, and office environments.

Responsibilities

• Lead transition projects from initiation to deployment following PMP/DMAIC/Aon methodologies.
• Ensure delivery within timelines, budgets, scope, and business case objectives.
• Assess offshoring feasibility and provide recommendations for optimization.
• Plan and execute transition activities including resource planning, staffing, and SLA development.
• Maintain MIS, dashboards, and progress reports for stakeholders.

Skills

Stakeholder management

Project management

PMP knowledge

DMAIC

Lean Six Sigma

Excel

PowerPoint

Client-facing

Presentation skills

Education

PMP/Prince2 certification

Lean Six Sigma Green Belt

Tools

Excel

PowerPoint

Word

MIS/Databases

Job description

We are seeking a detail-oriented Resource & Strategic Projects Director - Transitions to join our team. In this role, you will be responsible for leading transition projects from initiation through deployment, applying PMP, DMAIC, and Aon implementation methodologies to support the transfer of work from a market, function, or delivery center to a designated Global Capability Centre (GCC) or third-party provider.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What The Day Will Look Like

• Managing transition projects from initiation through deployment, ensuring alignment with PMP, DMAIC, and Aon implementation methodologies for work transfers to Global Capability Centres (GCCs) or third-party providers.
• Ensuring a seamless transition to operational teams while adhering to agreed timelines, budgets, scope, and business case objectives.
• Assessing and presenting the technical and financial feasibility of offshoring initiatives, and providing recommendations to support strategic optimization programs.
• Planning and delivering all aspects of transition and implementation activities, including resource planning, staffing, project management, travel coordination, knowledge transfer strategies, recruitment, SLA development, performance metrics, quality planning, workspace and technical infrastructure setup.
• Driving effective collaboration and integration across functional teams and supporting departments to ensure successful project delivery.
• Supporting process mapping activities and maintaining accurate process documentation where required.
• Acting as the first escalation point for project team members and facilitating the resolution of issues and conflicts.
• Building and maintaining strong relationships with clients, business stakeholders, project teams, and senior leadership to ensure alignment and successful delivery.
• Establishing effective partnerships with GCC Operations, Program Management Office, Talent Acquisition, Talent Development, Human Resources, Technology, Procurement, Legal, Finance, Real Estate, and other key functions.
• Providing regular project status updates and progress reports to clients, steering committees, leadership teams, and other stakeholders.
• Managing multiple transition projects simultaneously, balancing priorities and resources effectively.
• Ensuring all transition documentation is accurate, up to date, and reflects current project status, risks, issues, and action plans.
• Maintaining transition management information systems (MIS), databases, and reporting tools to track project progress and provide visibility to stakeholders.

Skills And Experience That Will Lead To Success

• Flexibility to work adjusted hours based on business needs.
• Experience working in hybrid, remote, and office-based environments.
• Previous experience collaborating with international clients and working in a global environment.
• Strong stakeholder management skills, including partnering with senior leaders, managing expectations, and delivering results in a fast-paced and complex environment.
• Excellent verbal and written communication skills, with the ability to communicate clearly and concisely.
• Advanced proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.
• Good knowledge of email and calendar management tools.
• Proven experience preparing high-quality business presentations and client-facing materials.
• Professional Project Management certification (PMP, Prince2, or equivalent) would be an advantage.
• Knowledge of Lean Six Sigma methodologies; Green Belt certification would be considered an asset.

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