Remote Technical Integration Lead (Asia Hours)

Ixilix

Polska

Hybrid

PLN 90,000 - 140,000

Full time

4 days ago

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Benefits offered by this job

Annual learning budget

English language courses

Paid time off 24 days

Sick leave fully covered

Job summary

Ixilix, a technology-driven company, seeks a Technical Integration Manager to coordinate product integration efforts and manage technical communication with stakeholders. The role focuses on delivering timely support for clients in Asian time zones.

You will guide API integrations, configure environments, analyze service logs, and maintain technical documentation while collaborating with cross-functional teams to ensure smooth operations.

Qualifications

2+ years in a similar technical/integration role.
Strong API testing and log analysis capabilities.
Proven experience with Jira and Confluence.
English at B2 or higher; effective communication with stakeholders.

Responsibilities

Provide technical guidance to clients in Asia during API integration.
Configure environments for new integrations.
Diagnose and troubleshoot customer issues using service logs.
Handle client inquiries via chat and helpdesk during Asian business hours.
Monitor production environment status and performance.
Participate in testing and deployment of software updates.
Prepare and maintain technical documentation.
Support other departments with technical insights.
Join the on-call rotation as part of the team.

Skills

Communication

Team collaboration

Customer orientation

English proficiency

Tools

Jira

Confluence

Git

Postman

SQL

Job description

You will guide API integrations, configure environments, analyze service logs, and maintain technical documentation while collaborating with cross-functional teams to ensure smooth operations.

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