Remote Technical Account Manager FIX/API Trading Systems

Cantor Fitzgerald; Warszawa; Hybrid; PLN 144,000 - 176,000; Full time

Job summary

Cantor Fitzgerald is seeking a Technical Account Manager to join its global technology team in Warsaw. You will support clients with integration and use of our electronic trading platforms and APIs, combining hands-on technical work with stakeholder management.

This role spans pre- and post-sales activities, coordinating with clients, sales, and engineering to deliver seamless integration, troubleshoot complex issues, and drive improvements using automation and AI.

Qualifications

• Experience in a client-facing technical role (e.g., TAM, Integration Engineer, FIX onboarding).
• Strong knowledge of FIX protocol and/or API-based integrations.
• Experience in financial services/fintech, ideally capital markets.
• Understanding of trading systems and front-to-back workflows.
• Ability to troubleshoot technical issues, including log analysis & connectivity problems.

Responsibilities

• Support clients with API/ FIX integration and market data ON-boarding.
• Manage end-to-end client onboarding and implementation across regions.
• Partner with Sales to support solution design & delivery.
• Act as primary technical contact for clients and build strong relationships.
• Troubleshoot complex issues and act as escalation point.

Skills

FIX protocol

API integrations

Client-facing

Trading systems

Stakeholder management

Cross-functional teamwork

VeriFIX

Linux/Unix

Networking TCP/IP

Automation / AI interest

External vendors

Asset classes exposure

Tools

JIRA

Confluence

VeriFIX

Job description

Cantor Fitzgerald is seeking a Technical Account Manager to join its global technology team in Warsaw. You will support clients with integration and use of our electronic trading platforms and APIs, combining hands-on technical work with stakeholder management.

This role spans pre- and post-sales activities, coordinating with clients, sales, and engineering to deliver seamless integration, troubleshoot complex issues, and drive improvements using automation and AI.