Technical Account Manager, Payments & Integrations

Softswiss; Warszawa; On-site; PLN 169,563 - 254,344; Full time

Benefits offered by this job

Private health insurance

Sports benefits

Free English lessons (online)

Paid time off

Maternity leave support

Job summary

Softswiss is expanding its team in Warsaw, Poland, seeking a Technical Account Manager – Middle. This role involves resolving complex technical challenges and supporting merchants with integrations.

The ideal candidate will work with multiple teams to enhance product reliability and operational efficiency while ensuring client satisfaction. The position offers health insurance, sports benefits, and opportunities for professional development.

Qualifications

• Upper Intermediate English or higher required.
• Ability to investigate technical issues across teams.
• Proactive mindset with problem-solving skills.

Responsibilities

• Provide second-line technical support for B2B merchants.
• Manage and support technical integrations with payment providers.
• Gather client requirements and translate them into technical tasks.

Skills

Upper Intermediate English or higher

Confident presentation and communication skills

Solid understanding of HTTP, APIs, REST, SOAP, JSON

Proactive mindset

Strong ownership and problem-solving skills

Job description

Softswiss is expanding its team in Warsaw, Poland, seeking a Technical Account Manager – Middle. This role involves resolving complex technical challenges and supporting merchants with integrations.

The ideal candidate will work with multiple teams to enhance product reliability and operational efficiency while ensuring client satisfaction. The position offers health insurance, sports benefits, and opportunities for professional development.