Remote Resource Management Lead - Staffing & Planning

UNIT4 NV; Poland; Hybrid; PLN 150,000 - 210,000; Full time

Benefits offered by this job

Remote work opportunities

Flexible leave policy

Growth opportunities

Wellbeing program

Mentorship & senior leadership

Job summary

UNIT4 NV in Poland is seeking a Resource Management Team Leader to guide the Resource Management Office in staffing across Professional Services projects and service types. You will own staffing cycles, drive utilization, and partner with Delivery, Sales, and Finance to optimize resources in a dynamic ERP environment.

The role emphasizes capacity planning, reporting insights, and leveraging AI/automation to improve efficiency and speed of service delivery, while ensuring 3‑day service-level

Qualifications

• Experience leading or coordinating a Resource Management, Workforce Planning, or Scheduling function within a Professional Services environment.
• Demonstrated people leadership experience coaching and motivating Resource Managers or Planners.
• Proven ability to manage resource demand and supply across multiple projects and customers in a fast-paced environment.
• Strong understanding of Professional Services delivery, utilization, margin, and forecasting.
• Experience partnering with Delivery, Sales, Customer Success, and Finance to enable project outcomes.
• Hands-on experience using PSA tools and strong analytical skills with Excel, reporting, and dashboards.
• Ability to operate in a matrix, multi-stakeholder environment and influence decisions.

Responsibilities

• Be the independent staffing engine for Professional Services business.
• Lead daily staffing operations and ensure high-quality, consistent execution.
• Drive value proposition within RMO and with business stakeholders.
• Support operational KPIs by driving utilization and filling bench time.
• Own and improve the global staffing process.
• Oversee staffing for all project and service types.
• Ensure staffing requests are fulfilled within the 3-day OLA.
• Oversee conflict and escalation process for staffing customer engagements.
• Demand planning from project backlog and pipeline.
• Provide capacity planning insights for balanced resources.
• Support pipeline planning and forecast future needs.
• Provide early visibility of upcoming capacity requirements.
• Reporting and management insights for leadership with advanced staffing analytics.
• Using AI and automation to optimize efficiency in tooling and processes.

Skills

Resource management leadership

People leadership

Demand & capacity planning

Cross-functional collaboration

Advanced Excel & dashboards

Education

Experience in Professional Services staffing

Tools

PSA / resource management tools

Job description

UNIT4 NV in Poland is seeking a Resource Management Team Leader to guide the Resource Management Office in staffing across Professional Services projects and service types. You will own staffing cycles, drive utilization, and partner with Delivery, Sales, and Finance to optimize resources in a dynamic ERP environment.

The role emphasizes capacity planning, reporting insights, and leveraging AI/automation to improve efficiency and speed of service delivery, while ensuring 3‑day service-level