Cloud Engagement Operations Lead
UNIT4 NV
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Job summary
UNIT4 NV in Poland is seeking a Cloud Engagement Operations Manager to lead our Cloud Hub Service Desk. You will oversee communications between stakeholders and Cloud Operations, ensuring cloud inquiries, service requests, and knowledge management are delivered effectively and at scale.
You will manage a team of Cloud Engagement Consultants, drive strategy, standardization, and continuous improvement across cloud engagement processes and own our AI-driven knowledge base to ensure content quality
Responsibilities
- Lead Cloud Engagement Function – Manage and develop a team of Cloud Engagement Consultants, ensuring high performance and consistent service delivery.
Job description
UNIT4 NV in Poland is seeking a Cloud Engagement Operations Manager to lead our Cloud Hub Service Desk. You will oversee communications between stakeholders and Cloud Operations, ensuring cloud inquiries, service requests, and knowledge management are delivered effectively and at scale.
You will manage a team of Cloud Engagement Consultants, drive strategy, standardization, and continuous improvement across cloud engagement processes and own our AI-driven knowledge base to ensure content quality
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