Remote Payment Operations Analyst – SEPA & SWIFT

Finom; Polska; Hybrid; PLN 120.000 - 190.000; Vollzeit

Benefits dieser Stelle

Stock options

Work in EU - remote/Hybrid options

Work & Swim Program

Zusammenfassung

Finom is a European fintech reinventing the financial toolkit for entrepreneurs. We are expanding across EU markets and investing in AI-enabled accounting. The Payment Operations Analyst role is remote from Poland and sits in the SEPA & SWIFT Team, ensuring smooth payments and building a hub from scratch.

You will resolve issues end-to-end, collaborate with banks and partners, and help shape payment services across our product and back-office stack. Join us to impact fintech at scale.

Qualifikationen

• 2+ years in payment operations, banking operations, or fintech.
• Knowledge of SEPA SCT/SCT Inst and SWIFT MT/MX, recalls, and investigations.
• Analytical mindset with attention to transaction data.
• Clear written English for partners and internal teams.

Aufgaben

• Resolve day-to-day payment issues from customers and support teams.
• Handle SEPA and SWIFT recalls and payment investigations.
• Build processes for the Payment Operations hub and support launches.
• Shape how payment services are offered in products and back-office systems.
• Communicate with payment providers and partner banks to expedite requests.
• Proactively investigate to deliver the best customer experience.

Kenntnisse

Attention to detail

Analytical mindset

Partner communications

Ownership mindset

Tools

Intercom

Jira

Metabase/SQL

Jobbeschreibung

Finom is a European fintech reinventing the financial toolkit for entrepreneurs. We are expanding across EU markets and investing in AI-enabled accounting. The Payment Operations Analyst role is remote from Poland and sits in the SEPA & SWIFT Team, ensuring smooth payments and building a hub from scratch.

You will resolve issues end-to-end, collaborate with banks and partners, and help shape payment services across our product and back-office stack. Join us to impact fintech at scale.