Remote Operations Leader - AI-Driven RCM

Spring Health; Polska; Hybrid; PLN 350,000 - 467,000; Full time

Benefits offered by this job

Remote-first company

Health insurance (Aetna/MetLife)

401K plan

Wellness & work stipend

Home office stipend

EAP access

Job summary

Spring Health is seeking an Operations Manager on the revenue cycle management team to drive data-driven changes, remove workflow bottlenecks, and deliver a best-in-class experience for providers. The role is fully remote, with cross-functional collaboration across Product, Engineering, BI, CX Strategy, and Payer Partnerships, and requires strong leadership of a remote team.

The ideal candidate has 3-5 years in operations, 2-4 years managing teams, and a proven ability to translate data into

Qualifications

• 3-5 years of professional work experience in an Operations role.
• 2-4 years of people management experience.
• Strong data analytics and reporting skills.
• Experience leveraging AI to drive speed to results.
• Excellent communication and stakeholder management.

Responsibilities

• Identify operational bottlenecks and trends using data.
• Collaborate with Product, Engineering, BI, CX, and other Core Ops teams.
• Analyze program metrics and report insights to leadership.
• Plan staffing with technology roadmaps and forecasting.
• Lead and coach a remote frontline team up to 20 employees.

Skills

Operations management

Data-driven decision making

Team leadership

AI-forward mindset

Project management

Job description

Spring Health is seeking an Operations Manager on the revenue cycle management team to drive data-driven changes, remove workflow bottlenecks, and deliver a best-in-class experience for providers. The role is fully remote, with cross-functional collaboration across Product, Engineering, BI, CX Strategy, and Payer Partnerships, and requires strong leadership of a remote team.

The ideal candidate has 3-5 years in operations, 2-4 years managing teams, and a proven ability to translate data into