Remote Night-Shift Call Launcher (Poland)

U.S. Bank; Poland; Remote; PLN 30,000 - 44,000; Full time

Benefits offered by this job

Remote work model

Night shifts

Job summary

U.S. Bank, through its Elavon subsidiary, is hiring a remote Clicker to support call center agents in Poland. The role requires logging into a dedicated system and launching calls manually, with night shifts Monday-Saturday 1pm–4am. You must stay focused, have internet access, and communicate in English at a B2 level.

The position offers a remote work model, a stable schedule, and opportunities to contribute to a growing global payments platform while ensuring reliable operation for agents.

Qualifications

• Must be focused and not easily distracted to ensure all calls are launched.
• English at B2 level for all company systems and communication.
• Available to work on night shifts (Mon-Sat 1pm–4am) including bank holidays.
• Comfortable with a remote work model.

Responsibilities

• Clicker agent needs to be reliable, and able to log in on the appropriate days and times, to ensure successful business operation for our agents
• Will be required to have internet access for scheduled days/times
• Clicker will ensure all calls are going through to the agents
• Clicker will immediately report any system issues – such as calls not coming in, calls not going through, or inability to log in to system as soon as the issue arises

Skills

Attention to detail

English (B2)

Night shifts

Remote work

Job description

U.S. Bank, through its Elavon subsidiary, is hiring a remote Clicker to support call center agents in Poland. The role requires logging into a dedicated system and launching calls manually, with night shifts Monday-Saturday 1pm–4am. You must stay focused, have internet access, and communicate in English at a B2 level.

The position offers a remote work model, a stable schedule, and opportunities to contribute to a growing global payments platform while ensuring reliable operation for agents.