Remote Medical VA: Insurance Verification & Authorizations

Virtual Rockstar; Polska; Hybrid; PLN 96,000 - 128,000; Full time

Job summary

Virtual Rockstar is seeking a remote, full-time Medical Virtual Assistant (Insurance Verification & Authorization Specialist) for a growing multi-location outpatient physical therapy practice in the Baltimore area. The role focuses on verifying insurance coverage, reviewing benefits, and obtaining pre-authorizations to ensure smooth treatment and billing processes.

The ideal candidate is highly detail-oriented, organized, proactive, and experienced with healthcare insurance workflows, with

Qualifications

• Experience in insurance verification and prior authorizations within a healthcare setting.
• Strong understanding of insurance benefits, eligibility, and payer requirements.
• Excellent written and verbal English communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask and manage high-volume insurance workflows efficiently.

Responsibilities

• Insurance Verification & Benefits Review.
• Verify patient insurance coverage and benefits prior to appointments.
• Review eligibility, copays, deductibles, coinsurance, and coverage limitations.
• Update patient files with accurate and current insurance information.
• Ensure insurance information is entered correctly into the system.
• Prior Authorizations: Obtain pre-authorizations for medical procedures and therapy services as required.
• Track authorization status and follow up on pending requests.
• Maintain organized records of approved, pending, and expired authorizations.
• Communicate with insurance providers to resolve authorization issues or discrepancies.

Skills

Detail oriented

Organized

Proactive

Insurance workflows

English fluency

Tools

Insurance portals

PROMPT EMR system

Microsoft Office

Google Workspace

Job description

Virtual Rockstar is seeking a remote, full-time Medical Virtual Assistant (Insurance Verification & Authorization Specialist) for a growing multi-location outpatient physical therapy practice in the Baltimore area. The role focuses on verifying insurance coverage, reviewing benefits, and obtaining pre-authorizations to ensure smooth treatment and billing processes.

The ideal candidate is highly detail-oriented, organized, proactive, and experienced with healthcare insurance workflows, with