Remote Lab Technician: Platform Validation & Troubleshooting

UST; Województwo pomorskie; On-site; PLN 42,000 - 60,000; Full time

Job summary

UST is seeking a Lab Technician to support remote troubleshooting, recovery, monitoring, and maintenance of Client validation environments. The role focuses on ensuring platform availability, resolving incidents, and supporting stable operation of validation farms.

Responsibilities include diagnosing hardware, firmware, OS, and networking issues, performing OS recovery and firmware updates, and coordinating with on-site and engineering teams to maintain platforms and KPIs.

Qualifications

• Experience in lab operations, validation, system support or technical troubleshooting.
• Strong knowledge of Linux, hardware, OS, firmware and networking fundamentals.
• Experience with remote system troubleshooting, monitoring and recovery.

Responsibilities

• Perform advanced remote debugging, system recovery, platform monitoring, and incident triage.
• Diagnose failed test platforms and troubleshoot hardware, firmware, OS, and infrastructure issues.
• Perform remote OS recovery, firmware updates, hardware diagnostics, and system qualification.
• Monitor platform availability and CI regression environments.
• Support deployment and configuration validation activities.
• Coordinate issue resolution with onsite and engineering teams.
• Maintain troubleshooting procedures, operational documentation and incident records.
• Identify recurring failures and support preventive improvements.
• Ensure platform availability and support achievement of operational KPIs.

Skills

CI/CD

Functional Testing

Diagnostics

Debugging

Education

Bachelor’s degree or technical qualification in Computer Engineering, Electronics, IT, Computer Science, or a related field

Job description

UST is seeking a Lab Technician to support remote troubleshooting, recovery, monitoring, and maintenance of Client validation environments. The role focuses on ensuring platform availability, resolving incidents, and supporting stable operation of validation farms.

Responsibilities include diagnosing hardware, firmware, OS, and networking issues, performing OS recovery and firmware updates, and coordinating with on-site and engineering teams to maintain platforms and KPIs.