Remote Junior Client Relations Specialist – Veteran Support

Zohorecruit; Polska; Hybrid; PLN 70,000 - 92,000; Full time

Benefits offered by this job

401(k)

Paid Time Off

Job summary

Prestige Veteran Medical Consulting is seeking a Junior Client Relations Specialist I to support veterans through onboarding, documentation, and workflow progression in a fully remote role.

The Jr. CRS I will act as the veteran's primary contact, ensuring timely communication, accurate records, and steady case progression within our structured remote-friendly processes. Strong written communication and organization are essential.

Qualifications

• High school diploma or GED required.
• At least 1 year of customer service or related experience.
• Excellent written communication and grammar.
• Strong organizational skills and ability to multitask.
• Ability to work independently in a remote setting.
• Reliable internet connection and dedicated home workspace.

Responsibilities

• Serve as the primary support contact after onboarding.
• Respond professionally to chat, text messages, email, and assigned communications.
• Guide Veterans through onboarding and next steps.
• Provide timely status updates using approved communication standards.
• Escalate questions outside of scope appropriately.
• Maintain organized records and workflow notes to ensure team understand case progression.

Skills

Customer service

Written communication

Organization

Remote work

Education

High School Diploma or GED

Tools

Zoho CRM

Job description

Prestige Veteran Medical Consulting is seeking a Junior Client Relations Specialist I to support veterans through onboarding, documentation, and workflow progression in a fully remote role.

The Jr. CRS I will act as the veteran's primary contact, ensuring timely communication, accurate records, and steady case progression within our structured remote-friendly processes. Strong written communication and organization are essential.