Remote HR Help Desk Specialist

Wlgroup; Warszawa; Remote; PLN 60,000 - 90,000; Full time

Job summary

Wlgroup is seeking an administrative support specialist to assist the HR services team in handling the employee lifecycle processes remotely. You will manage high-volume HR requests, maintain accurate records, and publish information about HR services to customers.

The role requires two years of admin experience in a large organisation, strong Microsoft Office and SharePoint skills, and familiarity with HR systems such as Oracle EBS or Taleo.

Qualifications

• Two years of administrative work in a large organisation.
• Experience with Microsoft Office and SharePoint.
• Experience with HR systems such as Oracle EBS, Taleo or a comparable applicant tracking system, and with HR ticketing.
• Excellent interpersonal, communication and organisational skills.
• Experience of an HR help desk with a high volume workload, a flexible attitude and the habit of taking the initiative.

Responsibilities

• Support the HR staff services team across the administrative processes of the employee lifecycle, at all four main locations.
• Handle a high volume of requests in a help desk setting, keeping the record accurate as you go.
• Draft and publish information to customers about the HR services available.
• Offer constructive suggestions on office procedures, and contribute to making better use of the resources available.

Skills

Administrative work

Help desk

Microsoft Office

SharePoint

HR systems

Customer communications

Tools

Oracle EBS

Taleo

HR ticketing

Excel

Outlook

Job description

Wlgroup is seeking an administrative support specialist to assist the HR services team in handling the employee lifecycle processes remotely. You will manage high-volume HR requests, maintain accurate records, and publish information about HR services to customers.

The role requires two years of admin experience in a large organisation, strong Microsoft Office and SharePoint skills, and familiarity with HR systems such as Oracle EBS or Taleo.