Remote Director of AEO Strategy and Client Success

PERFECTUS LABS LLC; Polska; Híbrido; PLN 250 000 - 450 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Paid time off

Training & development

Resumo da oferta

Perfectus Labs LLC is seeking a Director of Search Strategy to bridge vision and execution, owning client strategy and AEO methodology. This remote leadership role collaborates with Account Managers, Operations, and Product to deliver measurable client outcomes and scalable processes.

You will guide onboarding, develop SOPs, test AEO techniques, and train internal teams. Success is measured by client retention, faster results, and growing testimonials as the company scales.

Responsabilidades

• Develop and lead onboarding strategy for every new client.
• Partner with Account Managers to ensure each client has a clear roadmap for success.
• Review underperforming accounts and create recovery plans.
• Participate in onboarding calls, first-quarter QBRs, and strategic client escalations, while establishing the overall QBR strategy.
• Help set realistic client expectations and success milestones.
• Continuously evaluate client performance to identify trends and opportunities.
• Develop new SOPs, playbooks, and deployment strategies as search and AI evolve.
• Test new AEO techniques and recommend improvements to our methodology.
• Stay current on AI search platforms, industry changes, and emerging best practices.
• Improve onboarding processes and client workflows.
• Build systems that identify at-risk accounts before they become client issues.
• Reduce operational friction through better documentation, templates, and processes.
• Ensure our delivery methodology scales as the company grows.
• Serve as the company's primary AEO strategist.
• Train and coach internal teams on AEO best practices.
• Provide guidance to Account Managers and Operations when strategic questions arise.
• Contribute educational content and internal documentation.
• Provide ongoing feedback to Product based on client needs and industry trends.
• Recommend product enhancements that improve client outcomes.
• Partner with leadership to execute and refine the company's AEO vision.
• Contribute thought leadership through articles, industry participation, and internal initiatives.

Descrição da oferta de emprego

Perfectus Labs LLC is seeking a Director of Search Strategy to bridge vision and execution, owning client strategy and AEO methodology. This remote leadership role collaborates with Account Managers, Operations, and Product to deliver measurable client outcomes and scalable processes.

You will guide onboarding, develop SOPs, test AEO techniques, and train internal teams. Success is measured by client retention, faster results, and growing testimonials as the company scales.