Remote Regional Client Growth Director - Market Research

TGM Research; Polska; Hybrid; PLN 524,000 - 786,000; Full time

Benefits offered by this job

Fully remote

B2B contract

Competitive bonuses

International team

Professional development

Job summary

TGM Research is seeking a commercially driven Client Service Director to own the regional revenue, P&L and profitability for the EMEA & America teams. You will lead strategy, oversee major pitches, negotiations and client engagements.

You will translate company strategy into action, coach a regional client service team, and drive growth by opening new markets while keeping existing accounts loyal. This fully remote leadership role comes with a B2B contract, competitive bonuses, an international

Qualifications

• 5-10 years in market research, online panels or a related industry.
• Proven track record in sales and business development.
• Experience owning regional or territory revenue targets.
• Hands-on experience leading and developing a team.
• Fluent written and spoken English.
• Strong communication, negotiation and relationship-building skills.
• Entrepreneurial mindset and a strong sense of ownership.
• P&L management experience will be an advantage.

Responsibilities

• Own the region's sales targets, P&L and profitability.
• Lead strategic sales initiatives to open new markets and drive sustained revenue growth.
• Translate company strategy into action across the regional client service team.
• Lead high-level pitches, negotiations and client meetings to win new clients and grow existing accounts.
• Lead, mentor and develop the client service team, fostering a culture of excellence.
• Set direction on sales and account management to keep clients satisfied and loyal.
• Review and approve complex proposals and quotes prepared by junior team members.
• Oversee the regional project portfolio, resourcing and timelines.
• Set sampling strategies and contribute to fieldwork quality standards.
• Provide senior oversight on complex, high-profile projects.
• Track KPIs and territory performance, identifying ways to reduce costs and improve margins.
• Represent TGM Research at conferences and industry events, and work with other teams to shape new products and services.

Skills

Market research

Sales & business development

Team leadership

P&L management

Job description

TGM Research is seeking a commercially driven Client Service Director to own the regional revenue, P&L and profitability for the EMEA & America teams. You will lead strategy, oversee major pitches, negotiations and client engagements.

You will translate company strategy into action, coach a regional client service team, and drive growth by opening new markets while keeping existing accounts loyal. This fully remote leadership role comes with a B2B contract, competitive bonuses, an international