Remote Customer Success Manager — Appointment & Calendar Pro

Five Star Bath Solutions of Seattle; Polska; Hybrid; PLN 97,000 - 129,000; Full time

Benefits offered by this job

Flexible remote work

Hands-on training

Mentorship

Advancement opportunities

Competitive pay

Job summary

Five Star Bath Solutions is seeking a proactive Customer Success Manager to join our team. You will confirm appointments, manage calendars, and provide top-notch client support while building strong relationships.

This role offers flexible work-from-home options, growth opportunities through hands-on training and mentorship, and a stable flow of client projects with competitive pay at $21.00 per hour.

Qualifications

• Prior experience in customer service or account management is preferred.
• Proficiency with CRM software and related tools.
• Excellent communication and interpersonal skills.

Responsibilities

• Confirm appointments with clients via phone calls, emails, or other channels.
• Maintain accurate records of client interactions and update in our database.
• Manage the calendar and resolve issues promptly and professionally.
• Collaborate with the sales and operations teams to ensure seamless communication and client satisfaction.
• Proactively identify opportunities to enhance the client experience.

Skills

Communication skills

Interpersonal skills

Self-motivation

Organization & time management

CRM proficiency

Tools

CRM software

Job description

Five Star Bath Solutions is seeking a proactive Customer Success Manager to join our team. You will confirm appointments, manage calendars, and provide top-notch client support while building strong relationships.

This role offers flexible work-from-home options, growth opportunities through hands-on training and mentorship, and a stable flow of client projects with competitive pay at $21.00 per hour.