Remote Customer Service Specialist – Full-Time (Weekends)

Pyszne.pl; Wrocław; Ibrido; PLN 42.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Meal allowance

Private medical care

Sports card

Office perks

Descrizione del lavoro

Pyszne.pl / Just Eat Takeaway.com is seeking friendly customer service advisors to join our Wrocław team. You’ll handle phone, email and chat, resolve delivery and payment issues, and ensure accurate data entry while delivering an excellent customer experience.

We offer a full-time contract from day one, with a 3/2 remote/hybrid model (office in Wrocław) and weekend shifts. English and French language skills are required at B2/C1 level.

Competenze

• English and French communication at B2/C1 level is required.

Mansioni

• Handle phone, email, and chat with customers.
• Resolve issues from missing deliveries to payment errors.
• Verify and accurately enter customer data into the system.
• Coordinate orders on JET / Liferando to ensure timely delivery to restaurant partners.

Conoscenze

English

French

Descrizione del lavoro

Pyszne.pl / Just Eat Takeaway.com is seeking friendly customer service advisors to join our Wrocław team. You’ll handle phone, email and chat, resolve delivery and payment issues, and ensure accurate data entry while delivering an excellent customer experience.

We offer a full-time contract from day one, with a 3/2 remote/hybrid model (office in Wrocław) and weekend shifts. English and French language skills are required at B2/C1 level.